Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

Sort by
April 15, 2021

Mayweather Shorter was very helpful getting our brand new car into service quickly. He went out of his way to contact us when he found out about our issue. Colin Simmons handled the repair and the communicat More

by TBOGAN55
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2021

Came to dealership for an oil change and tire rotation, I did not have an appointment and they performed the necessary service in a timely manner. Always friendly and efficient. More

by LEFTY460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Apr 14, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Matt and our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

The service that I required was done quickly, and to my satisfaction. Tom S. as always was right on top of things, and made sure that I was on my way in a timely manner. I will return to the dealership whe More

by sonataguy
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 14, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tom and the team. Please don't hesitate to let us know if we can be of further assistance.

April 13, 2021

Always Top Shelf from Rep to service performed. Since I purchased vehicle from here their giving a free Oil change every 4th visit is awesome! More

by mwgenrev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 12, 2021

Tom always treats me well when I arrive. He is friendly and helpful. He keeps me updated all throughout the time they have my car. More

by barbaratvaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 12, 2021 -

Family Hyundai responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

April 11, 2021

Came in for the Sonata's first oil change as a walk - in. Service dept. got me in & out right away! Thankx for the quick service!! More

by SHOTGLAS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien, Eric Kratschmer
Apr 11, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

April 10, 2021

Was greeted promptly. The car was sanitized. Matt, the Service Advisor was very helpful. I explained that we were going on a vacation in a couple of weeks. He called me over and Adam showed me that the ti More

by pheed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Apr 10, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai! It's great to hear that Matt and Adam could meet your needs. All of us at Family Hyundai hope you enjoy your vacation, and we look forward to serving you upon your return!

April 10, 2021

Service tech was very professional. Everything was handled very well with the Covid mandate. Felt very comfortable. Family Hyundai will always be my go to service center. More

by CBSIKOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Osabuohien
Apr 10, 2021 -

Family Hyundai responded

Thank you for your very kind review! We're so glad that you felt secure with our COVID-19 protocols--we work hard to provide a comfortable environment here at Family Hyundai. Please let us know if there's anything else we can help you with, and we look forward to working with you again!

April 10, 2021

Colin gave me a convenient appointment and answered all of my questions thoroughly. He kept me informed about the service status. All work quality was excellent. More

by twallquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

April 09, 2021

My agent was very helpful. Very professional. In and out in no time. the waiting area was very nice and clean which was good doing this virus. More

by RECYCLEDMOM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
374
...