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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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April 23, 2021

Friendly staff and personal service. Thank you Tom for Friendly staff and personal service. Thank you Tom for being very professional. There happened to be a service writer that called out loud a custo More

by JOI2CJOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was friendly , Tom Salin
Apr 25, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom here at Family Hyundai.

April 23, 2021

Very good dealership with knowledge sales people, and took it in for service and the work was done right and it was done in a timely manner. More

by ZEMSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
Apr 25, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 23, 2021

Received excellent customer service by Al Pellizzeri, Received excellent customer service by Al Pellizzeri, Customer Relations Manager and Coin Simmons in the Service Department. These two men have gone More

by LINDAADIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Linda! We appreciate your review. We're thrilled that Al and Colin could exceed your vehicle needs, and we hope to see you again!

April 23, 2021

I brought my car in for a recall and Colin did a great job getting my car in and out quickly. He was very pleasant to work with. More

by PATRICIA_SEIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Family Hyundai responded

Thank you, Patricia, for your business and this review. We're happy to hear that Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2021

Waiting area is clean and comfortable. Recall was handled efficiently and quickly. I'm always treated well at Family Hyundai, including a hand car-wash. More

by caroline.lippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Family Hyundai responded

Thank you so much for your excellent review, Caroline! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 22, 2021

I didn’t have an appointment but came in for an oil change. They were able to get me in and out in no time at all! Great service! More

by col121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 22, 2021 -

Family Hyundai responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 22, 2021

Bryan in the service department was extremely helpful in getting the replacement engine after my engine seized up unexpectedly on the expressway. He kept well informed of the progress of my vehicle. More

by CLHENRICHS517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Apr 23, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2021

Always a pleasure having my vehicle worked on. Team is friendly and always prompt handling my service visit. The waiting are is always clean and providing enough space to social distance. More

by KEJECAT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 23, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 21, 2021

I have a tire warranty. I got my tires taken care of an ailment and a car to drive while we wait for tires to be delivered More

by kristin52770
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Family Hyundai responded

Kristin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2021

Exceptional Customer Service. This visit was for routine maintenance. Thank you Colin for taking great care of me, checking out my concerns, and updating my alert codes. You are greatly appreciated. More

by angela67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Family Hyundai responded

It's great to hear that Colin was able to help you with your routine service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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