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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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May 05, 2021

Great service friendly efficient took care of the recall on the car while I was in for service.I was in and out in an hour 😊 More

by tubmann64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was but great crew
May 06, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 05, 2021

I was very pleased with the help I got at Family Hundai. Adam helped me right away and took care of my problem with blue link. More

by DJKMMCCOY
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Family Hyundai responded

Thank you so much for your kind words for Adam, and for taking the time to leave us this wonderful feedback!

May 05, 2021

The pit manager treated me like I was nothing or had money to but the SUV I wasn't satisfied with him at all the service department outstanding my saleman was the best Mayweather. More

by REV.MOSES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
May 06, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 05, 2021

Great service! Even though it was exceptionally busy on the day I arrived without an appointment for an oil change and recalls, everyone was friendly from start to finish. Our service was done much quicker More

by FJC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2021

My check engine light came on and I had triple A tow it to Family Hyundai. Once there it was brought in and they went over it top and bottom and performed all the service points that were needed for it's 1 More

by MIKECM1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not catch the name
May 04, 2021 -

Family Hyundai responded

Mike, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 02, 2021

I now have owned three Hyundai’s so I’ve been there many times. Once I was told that I needed a new cabin air filter which I just replaced. Can’t trust them on what they say. More

by WEIDENHOEFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
May 19, 2021 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

May 02, 2021

I come all the way from Oak Park, IL to This location because the maintenance operation is so professional, appointment time frames are as expected, and team members are always helpful and friendly. More

by ACCANTORE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name, young male with brown hair working service dept at 10am checked me in and took care of me when I came back at 11. Wearing Black fleece jacket on 5/1.
May 02, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 29, 2021

Loving my new Palisade.....best dealership to work with as well. Any issues or concerns get handled right away. They have an awesome Sales and Service team. More

by ANEWJOY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this.

April 29, 2021

Family Hyundai is always professional, courteous, and helpful in assisting you with the maintenance of your vehicle. Tom Salin is exceptional and always will to find the best money saving option for you More

by BERNARDCONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 01, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team have provided you with such outstanding customer service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again!

April 28, 2021

Collin and Michael were wonderful They’re very helpful Collin and Michael were wonderful They’re very helpful it’s really nice being updated frequently while you wait Thanks guys! I really like getting More

by pcakes10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael. Not sure of last name
Apr 28, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colin and Michael to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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