Family Hyundai - Service Center

I am rarely disappointed when I am at Family Hyundai, and my last visit was no exception. Mike, the service rep., processed me as soon as I arrived for my appointment. I was there for a routine oil change, my last visit was no exception. Mike, the service rep., processed me as soon as I arrived for my appointment. I was there for a routine oil change, and my car was ready in under two hours. Family Hyundai is always a very welcoming and friendly place, and their customer service is top notch. More

As always, I received great service at Family. Everyone at the dealership was not only professional, but friendly and helpful! at the dealership was not only professional, but friendly and helpful! More

Great staff that takes care of its customers Usually in Great staff that takes care of its customers Usually in and out in a timely manner Great staff that takes care of its customers Usually in and out in a timely manner More

Great customer service! Everyone in the service department were very professional and the waiting area was nice and clean! department were very professional and the waiting area was nice and clean! More

Had an appointment for an oil change and also needed to change the cabin filter and a software update. Work was done in a timely and cost effective way. change the cabin filter and a software update. Work was done in a timely and cost effective way. More

I was lost as what to do about this situation. I spoke with Michael the service manager several times for around a month trying to get the Insurance Company to give us an estimate on the cost to replace t with Michael the service manager several times for around a month trying to get the Insurance Company to give us an estimate on the cost to replace the windshield on my 2019 Hyundai Santa Fe. Michael was very understanding of my plight with the Insurance Company. After finally getting an approval, Michael had me in the shop within days and had the the windshield replaced in under 3 hours. Michael, It was a pleasure to finally meet you, Thanks so much for all you help. More

Bubble on side of front left tire. 2.5 hours on Tuesday to determine that the replacement tire needed to be ordered. Returned on Thur. 5+ hours to change the tire. After wasting 2.5 hours of my time o to determine that the replacement tire needed to be ordered. Returned on Thur. 5+ hours to change the tire. After wasting 2.5 hours of my time on Tuesday my vehicle should have been moved to the front of the line on Thur. More

I've been going to Family Hyundai in Tinley Park for years. They always provide GREAT service! years. They always provide GREAT service! More

Bryan was great and had me out the door in half the scheduled time. Always better to be told a time longer than it takes. scheduled time. Always better to be told a time longer than it takes. More

Service is always excellent as usual. The door s opened a 7:00 am for business. I was taken care of without delay. All the service personnel are helpful and friendly. 7:00 am for business. I was taken care of without delay. All the service personnel are helpful and friendly. More