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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,621 Reviews

5,621 Reviews of Family Hyundai - Service Center

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November 17, 2021

The appointment took exactly as long as they said it would. They washed my car, too! More

by TPBOOKMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 17, 2021 -

Family Hyundai responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2021

Colin kept me well informed of all services needed and complete on my vehicle. Great service. More

by raybrown37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Family Hyundai responded

Thank you for your very kind review, Ray. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with Colin here at Family Hyundai.

November 17, 2021

Vehicle finished before expected time which was wonderful! Friendly staff all of the time there. More

by cspain1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Nov 17, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your great experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 17, 2021

Outstanding last minute service, courtesy was very good service was fast less than an hour More

by MANNYHATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 17, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2021

My first oil change was a great experience. Car washed, inside of vehicle as clean as when it was dropped off. Ordered a part for a recall I didn’t know about. Very friendly and got me taken care of right More

by dl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Family Hyundai responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

November 16, 2021

I was provided Prompt service along with friendly staff. They have given me a ride to work too. More

by PAM1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2021

Pleasantly surprised by the quick, clean and professional work they did on our recall. Typically recalls and dealing with services at other dealerships is a difficult task, not at this dealership. More

by JoeSanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Nov 16, 2021 -

Family Hyundai responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 16, 2021

Same day service and courtesy on the call to let me know when it was ready More

by MJMCKE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

November 16, 2021

Crystal was very attentive to the details of my service request. The Service Manager assisted with rectifying a problem which could have prohibited lservice through warranty insurance. More

by masgeneralinfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Michael, and Bryan
Nov 17, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 14, 2021

Great service, took care of my needs! Colin Simmons has great customer service skills and professionalism. More

by YAKEENZIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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