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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,587 Reviews

5,587 Reviews of Family Hyundai - Service Center

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February 16, 2024

Don't remember. I came in twice for the recall and both times there were parts not available and I wasn't informed until I had sat for several hours waiting. I took More

by MOORE4UTAXES
Recommend Dealer
No
Feb 21, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 15, 2024

Prompt, pleasant, fair Ramy was very pleasant and officiant. Listened to my concerns and addressed them promptly More

by ebega7
Recommend Dealer
Yes
Employees Worked With
Army
Feb 15, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 15, 2024

Excellent service! They were friendly, very knowledgeable, and made the car buying experience very easy. More

by CINLAP4
Recommend Dealer
Yes
Employees Worked With
Adam,Chris,Jason
Feb 16, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2024

I had a good experience from the beginning to end. It also didn't take all day to complete the transaction. Very professional on all levels, and no pressure to purchase other products. I highly recomm More

by Lisa1974
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Lisa, and we hope to see you again!

February 14, 2024

I had to have recall service. Service representative clearly explained what had to be done. Very good customer service. More

by KMAZAN5
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
Feb 14, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 14, 2024

Thanks ? ? He took the time to explain the work I needed done and why . More

by bryluvscats8
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
Feb 15, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kenneth had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 13, 2024

My salesperson Kristi was wonderful! She answered all my questions. She was very helpful even after I purchased my car. More

by neanette
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Family Hyundai responded

Thank you so much for your kind words, Neanette, and for taking the time to leave us this wonderful feedback!

February 13, 2024

They get the job done. Definitely made them the one's to get your car right More

by ANTMAN762006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 13, 2024

Answered all my questions, was polite and friendly Gave excellent customer service to me and showed me courtesy More

by pkscales2
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Feb 13, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 13, 2024

The customer service was good. The prices were too expensive. The workmanship was good. Thank you More

by ATALARICO7959
Recommend Dealer
Yes
Feb 13, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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