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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,620 Reviews
Call Service Center (708) 444-7100

5,620 Reviews of Family Hyundai - Service Center

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December 21, 2021

Customer service is always exceptional at family hyundai. Providing a shuttle service so I didn't have to sit and wait six hours was greatly appreciated. More

by BBRMINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Report | Print
Dec 21, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 21, 2021

The service department member was friendly and very helpful. She gave me information that I requested and wrote it down for me. More

by Sjshoaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
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Dec 21, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Crystal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

December 21, 2021

Experienced, well knowledged service consultants, combined with fast skilled and neat techinicians means an EXCELLENT well run Service Department. Kudos to Family Hyundai! More

by dr.fu75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 22, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 19, 2021

Awesome service! Fast and quick! Matthew Casey was very helpful and explained the whole process. More

by ASINK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey, Tom Salin
Report | Print
Dec 19, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 18, 2021

Always great customer service , no complaints ever. Only good things to say. And very nice staff. More

by pattypch9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Family Hyundai responded

Patty, It's great to hear that Colin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

December 18, 2021

Always quick to get you in and out as promised. They are all so nice when you’re there. A special shout out to Colin for providing exceptional service! More

by COLLEEN1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2021 -

Family Hyundai responded

Colleen, Thank you for taking the time to share your thoughts on working with Colin and our team. We're glad to hear we delivered such a great experience!

December 18, 2021

Went in to dealer without an appointment , employee took my information and told me it might take longer than usual. They were really busy! Waited maybe 30 minutes and the car was done. Amazing!!!!! More

by Inspecter1
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 19, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2021

We own five Hyundais, and Family has always done a wonderful job taking care of all of them. More

by davidtaccola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Report | Print
Dec 19, 2021 -

Family Hyundai responded

David, We are very happy to hear Matthew provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2021

fast and professional and clean service department. waiting time was a short time.i have all my recalls done here. More

by WILLIAMDENOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matthew casey, Tom Salin
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Dec 19, 2021 -

Family Hyundai responded

William, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2021

Colin has always made me feel as though my request were valid. Patient and always kept me updated and informed. More

by raybrown37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Colin and our team here at Family Hyundai. We appreciate your business and hope to see you again soon!

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