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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,618 Reviews
Call Service Center (708) 444-7100

5,618 Reviews of Family Hyundai - Service Center

Sort by
January 01, 2022

The oil change and tire rotation I had done was performed very quickly. Without a reservation but only because getting a open reservation would take until late Feb. That was my only concern... More

by RADAMS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate you taking the time to leave us your feedback. We will be sure to share your comments with our team. We're glad we were able to help, and we hope to see you again!

January 01, 2022

Friendly polite people, clean building and waiting area. Questions were answered and car serviced in a timely manner More

by RICHJOHNSON021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 02, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us this fantastic review. We appreciate your business, Rich. Our team looks forward to serving you again soon!

December 30, 2021

Friendly polite people, clean building and waiting area. Questions were answered and car serviced in a timely manner. More

by grantsiezega
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Dec 31, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 30, 2021

The service department visit was timely, quick and painless. In and out in about 45 minutes. More

by TCOUGH5654
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Report | Print
Dec 31, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 29, 2021

Pleasant experience Colin was informative knowledgeable and attentive to my concerns regarding service besides the oil change More

by ODESSA421
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Family Hyundai responded

Thank you for the kind words for Colin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 08, 2022 -

ODESSA421 responded

Great service experience

December 29, 2021

The guys are great! Tom got me in and taken care of. Wouldn’t trust anyone else with my vehicle but “Family Hyundai”! More

by angeeyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 31, 2021 -

Family Hyundai responded

Angee, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2021

We love this dealership. They are all nice folks and hard workers. It’s a pleasant experience to come here. ❤️ More

by NANA19507842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Dec 28, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 24, 2021

Great service department! Super courteous, helpful and friendly staff! Got my vehicle back washed and even vacuumed after the service was done. Thank you for a great service! More

by Sonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Dec 28, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 23, 2021

As always, my service experience was excellent at Family Hyundai. Tom S., my service advisor, kept me updated on the status of the work that needed to be done, along with the condition of my vehicle before More

by sonataguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 24, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your great experience with Tom here at Family Hyundai. We appreciate your business and look forward to having you as one of our valued customers for years to come.

December 23, 2021

I have extremely happy with the service department at Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! More

by MBPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Dec 24, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai over the past decade. We appreciate your loyalty to us. Thank you for taking the time to leave us a five-star rating. We look forward to having you as one of our valued customers for years to come.

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