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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,618 Reviews

5,618 Reviews of Family Hyundai - Service Center

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January 15, 2022

The girl who took care of me in October was to submit a claim to Hyundai, she never did anything even after following up with her four week later. Tom Salem is an outstanding person who took care of the More

by rbrizgys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 16, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience!

January 15, 2022

Always a pleasure working with Colin. He goes above and beyond to help the customer. Great customer service. More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2022

Wonderful service. Mike Majchrowic helped me. I arrived early in the morning, 7:30 a.m., and was transported to my home and picked up when service was completed at approximately 3:00 p.m. Good experience! More

by jis622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic
Jan 17, 2022 -

Family Hyundai responded

We are very happy to hear that Mike and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2022

Tried to make an appointment but couldnt fit me in until March. Bryan told me if i brought in early they could have it done by the end of the day. I brought my car in right at opening, and my oil change was More

by storm024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 16, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 14, 2022

I brought my car in for a oil change. I never got a call the car was ready. They called the wrong number even though they were given the correct number. Worse , on the way home the engine light came on. I More

by CJRAVENPAT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cory Keller
Jan 31, 2022 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 14, 2022

Everybody was very nice and cordial. Got me in and out in with no hassles. Quick to follow up and made me seem that I was priority #1. Which is all you can ask for when dealing with anybody who is deali More

by danlevyonair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Jan 16, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2022

Everything was great service was great cleaning is great service advisor is great also thank u More

by MIKEHAMMAD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New girl
Jan 13, 2022 -

Family Hyundai responded

Thank you so much for your excellent review, Mike! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai.

January 13, 2022

this was the second time i had to return for service because i needed to have my remote starter removed before you could start on my car but once in the car was ready the next morning, fast service. tha More

by mcinnisjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Jan 13, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 13, 2022

Service was excellent work done was great. Tom Salin in service was nothing but fantastic and very helpful More

by beg647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 13, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Tom and our team appreciate your business and hope to see you again soon!

January 12, 2022

Hyundai had to replace my engine and did so in a timely fashion. Brian, the service rep, was organized and efficient, plus he had a sense of humor which helped me, a single woman dealing with cars and dea More

by 61CUBSFAN
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
Jan 12, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us this five-star review! We're thrilled to hear that you found your experience with Brian to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs.

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