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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,618 Reviews

5,618 Reviews of Family Hyundai - Service Center

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January 23, 2022

I've had my vehicle for 7.5 years and every time I enter Family Hyundai for service,I am treated like family. I've taken my vehicle to other dealerships closer to home for convenience, but convenience doesn More

by TOOQT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 23, 2022

Mike in Service is Awesome!! Great Team there! Happy new year ! GodBless! Let’s bang some cars out! More

by KENNETHOBRIEN719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, Kenneth, and we look forward to working with you again.

January 22, 2022

Great Customer Service service was done in a timely manner scheduling was the only problem a very long wait More

by ALMABULLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

Thank you for your very kind review, Alma. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 22, 2022

Great service department.. Work was finished in a timely manner even though I didn’t have an appointment. More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jan 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 22, 2022

Ricki is the best, always very helpful. Even after the purchase of my vehicle he continues to be available to answer any and all questions. Thanks Sandie More

by sandie26x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im so sorry I forgot the name of the girl in service who took care of me-she did an amazing job and was very thoughtful of my time.
Jan 23, 2022 -

Family Hyundai responded

Thanks, Sandie, for sharing your thoughts about your experience with Ricki here at Family Hyundai. We appreciate your business and hope to see you again soon!

January 22, 2022

TOM SALIN IS THE REASON I HAVE MY SERVICE WORK DONE AT FAMILY HYUNDAI. HE IS VERY KNOWLEDGEABLE, HELPFUL, AND ALWAYS PLEASANT! More

by JMCASEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 23, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom is always able to help, and we hope to see you again!

January 21, 2022

Have bought cars and had them serviced for 13 years nothing but a first class dealer . will be back to purchase and have all my service done More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jan 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2022

The service Department always has my car ready in a timely manner. Tom Salin is awesome! More

by chiefyboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 17, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2022

Service was done in a timely manner. There was an issue Service was done in a timely manner. There was an issue with the scheduling on their end and they got my vehicle serviced. More

by tishimself
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 15, 2022

My experience was great. Collin made sure everything went well. Thanks for taking care of me More

by LISARENEE1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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