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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,618 Reviews
Call Service Center (708) 444-7100

5,618 Reviews of Family Hyundai - Service Center

Sort by
January 28, 2022

D best in sales service and people are all professional. Good cars and good deals More

by normanilagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jan 29, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business here at Family Hyundai. We look forward to having you as one of our valued customers for years to come, Norman.

January 28, 2022

I drop off my car, I did not have an appointment and they still great care of me. Great job guys ! More

by JDPAT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate you taking the time to share your feedback. We're glad we were able to help, and we hope to see you again!

January 28, 2022

The best and quickest service I had in a while and very friendly and great customer service More

by funches73
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Jan 29, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business. Our team looks forward to serving you again soon.

January 27, 2022

The big differance in dealerships is. The people that represent the company. Family hyandi people make the differance. More

by JOHNHORRAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2022 -

Family Hyundai responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 26, 2022

Although it took a long time to get this appointment regarding the recall, service was excellent. More

by k.malatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 26, 2022

After attempting three times to make an oil change appt, they let me drive in ad they took care of me the same day. More

by lauriejans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2022 -

Family Hyundai responded

Laurie, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 25, 2022

Had a wonderful experience with this dealership in purchasing our Santa Cruz. Recently had a heating issue and Al was quick in helping us get it taken care of. More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2022

The service department staff at Family Hyundai was once again great. The repair on my Sonata required an overnight stay and I was given a loaner vehicle to drive for the day. The repair was completed on More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Jan 25, 2022 -

Family Hyundai responded

Thank you, Joe.We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2022

Great service! Matt in the service dept is the best. So helpful and honest! Can't say enough good things about Matt. More

by Sradtke82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Family Hyundai responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 24, 2022

Excellent service, behavior and everything in between. Will definitely recommend to everyone around me! So good! More

by JEANINERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Report | Print
Jan 24, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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