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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,632 Reviews
Call Service Center (708) 444-7100

5,632 Reviews of Family Hyundai - Service Center

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October 30, 2024

The service guy Nick was super! You should be glad that he is part of the team!! More

by Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, he is a younger guy
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Oct 31, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 28, 2024

They don't work or helped me only lied saying something and then was a lie More

by crysma1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know her name
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Oct 31, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 28, 2024

They always have time to hear mine and my husbands concerns and help us understand what they are doing to keep our vehicle working. More

by jk52095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken B
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Oct 28, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2024

Really enjoyed the prompt attention getting my car evaluated for the needed service and the courtesy car provided during my down time More

by mcdowsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2024

Professional environment, clean facility and great treats. Excellent customer service. Love Family Hyundai service technician More

by ITSALLGOOD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

Family hyundai takes awesome care of me and my car. Anything I ask about they show me how to work it or check on something to make sure it runs as it should. More

by bond077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

Great place to have my car serviced The service reps are friendly and make it a point to listen attentively. More

by Krunchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 22, 2024

Nice people to deal with Matt kept me informed on the status of my vehicle repair More

by KrisB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Oct 22, 2024 -

Family Hyundai responded

Kris, Thanks for sharing your thoughts about your experience with Family Hyundai. Matt and our team appreciate your business and hope to see you again soon!

October 22, 2024

Super friendly and fast service. Explained what my car needed in detail. Also let me know when my car would be ready. More

by MACIAS.HJORGE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

Oct 22, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 19, 2024

Colin is always excellent which makes Family Hyundai excellent which makes me a happy lady. More

by theresa.y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry my salesman is also the best!
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Oct 20, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business, Colin, and hope to see you again soon!

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