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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,618 Reviews

5,618 Reviews of Family Hyundai - Service Center

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February 02, 2022

Always Accommodating with Great Service work is also done in a timely fashion when waiting. I have purchased 3 Vehicles from them. So far So Good 😁 More

by sblack216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 02, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 02, 2022

Very pleased with service even though I had to wait 2 no too get appt. Young man at service desk was very pleasant and helpful. I was able to make my next appointment at this time. More

by CHARGEO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Feb 02, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2022

Excellent customer service ! Friendly, knowledgeable, accommodating. Service time was minimal and the waiting area was clean and bright. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Family Hyundai responded

Thank you for your business and this review, Sue. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2022

Always get great service..the entire service staff is courteous and friendly. I always service here More

by DANAJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Tom Salin, Eric Kratschmer
Feb 01, 2022 -

Family Hyundai responded

Dana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 01, 2022

They were very pleasant and the customer service was excellent. I recommend them very highly. I was greeted with a smile by every employee. More

by nevans7703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 01, 2022

Fast service. However took a while to schedule a routine maintenance appointment. Car was ready in a few hours More

by Pcabuicu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Feb 18, 2022 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 01, 2022

The service department at this dealership is quick and accommodating. The waiting area is clean and inviting. More

by FLANAGAN351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your service feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

February 01, 2022

Tom is always GREAT! He gets what needs to be done DONE! I appreciate his expertise! More

by adrhazel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry - super nice & friendly, Tom Salin
Feb 01, 2022 -

Family Hyundai responded

We appreciate your business, Tom, Larry, and our team looks forward to serving you again soon!

January 31, 2022

I really appreciate all you do for your clients. You are always very nice, professional and thorough and do a good job. Thank you! More

by ddentzzman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2022

Professional, and timely. Took time to give update status reports....Matt was the very best. More

by mikethreetsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.Matt
Jan 30, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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