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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,617 Reviews

5,617 Reviews of Family Hyundai - Service Center

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February 14, 2022

Good service. Staff is very easy going and work on my car efficiently and quickly. More

by LSHERMAN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2022

I love the people and service I get there. They are informative about what is going on with your vehicle. More

by MRCSLITTLE377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 14, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 14, 2022

Always great service and nice people that work there, the service department needs more help, because the wait time is starting to be longer More

by ICARDWELLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 13, 2022

Everyone was friendly and helpful. There are no appointments available anywhere, and Family Hyundai said I could drop it off early in the morning. They went above and beyond to take care of some r More

by bfung561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Feb 14, 2022 -

Family Hyundai responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2022

They got my car in immediately for service and everyone was very informative and very nice! More

by pkanhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 13, 2022 -

pkanhs responded

Had a great experience

February 12, 2022

The fine People working at Orland Family Hyundai are always looking to improve service quality. I can't imagine a better facility to service my vehicle which I depend on to get where I need to be. More

by Jonathan W Nowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Gushi, Tom Salin
Feb 12, 2022 -

Family Hyundai responded

Thank you, Jonathan! We appreciate your business and our team looks forward to serving you again soon!

February 12, 2022

Love Family Hyundai. Me and my family been buying cars/SUV’s here for 15 years. More

by cjcalep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2022

Phone system is awful. Service techs are good. Fix the phone system fix it now! More

by RMMBRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Family Hyundai responded

Thank you for your feedback. We will share your comments with the team. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 12, 2022

Good service told me everything that was wrong with my car and fixed it and said what I needed to fix some day in the future More

by SOUTHHALL32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2022

Al took care of things. Service kept me informed of when car would be ready and filled my wiper fluid and checkEd that I was satisfied. More

by DWEIL1123
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaclyn
Feb 14, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Al, and for taking the time to leave us this wonderful feedback!

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