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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,616 Reviews

5,616 Reviews of Family Hyundai - Service Center

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February 17, 2022

The workers were professional and responsible. The service was completed in a timely manner despite it being a busy day. More

by DANIELLEQ96
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Family Hyundai responded

Danielle, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin and our team were able to help, and we hope to see you again!

February 17, 2022

Consistently reliable service. We really appreciate Tom especially. Hard to get an appointment right now. More

by diclemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 17, 2022 -

Family Hyundai responded

We appreciate your business, Tom and our team looks forward to serving you again soon!

February 17, 2022

I would have done this review earlier, but I couldn’t remember my password and even though I reset it, it still wanted my old password!!! This dealership is the best! Our family has purchased 5 cars fro More

by GARZA8131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 17, 2022 -

Family Hyundai responded

It's great to hear that Colin, Al, and Mayweather were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 17, 2022

Everyone is so nice. They do a wonderful job. Always a pleasure to come there for work in my car. I trust them completely More

by loiscostello00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Feb 17, 2022 -

Family Hyundai responded

Lois, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 17, 2022

It was good experience going to the dealer for the recall fix. The maintenance people did a great job, I did not wait longer times. They have clean waiting room to wait. More

by ramontupas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Family Hyundai responded

Ramon, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 16, 2022

Service was done well. Didn’t have to wait long. Brian was helpful, knowledge and courteous. They made me feel like my car and I were most important in the time I was at th More

by bwixey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Feb 16, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again!

February 16, 2022

I would choose this location every time I need a service. They were very friendly and had excellent service More

by RFEIFAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 17, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for the great rating!

February 16, 2022

He service writer was very pleasant and answered my questions. Did not have to wait long either , thank you More

by RoxyGarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name sorry
Feb 17, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2022

Very good, and fast and professional good humor it was right on time and explained all the steps More

by Artassad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 17, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 16, 2022

The Dealership handled the oil change for my Hyundai Santa Fe with professionalism. The diagnostics on the car came out terrific. More

by KAYODEMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Feb 17, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Michael delivered such a great experience!

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