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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,616 Reviews
Call Service Center (708) 444-7100

5,616 Reviews of Family Hyundai - Service Center

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February 20, 2022

Great service. The entire team is very helpful and considerate. Everyone is willing to help. The waiting area is inviting and set up nicely compared to other dealer More

by Kam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2022

Ease of scheduling and the customer service made it a good experience for oil change. More

by tgrode3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Feb 21, 2022 -

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that scheduling was easy and you had a good experience. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

February 20, 2022

Colin service writer than an excellent job and taking care of my situation as he’s also done in the past I would recommend his service department because of outstanding employees like him More

by DAN.HARTMONT
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Family Hyundai responded

Thank you, Dan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 19, 2022

It's always very busy and seems over booked to me. But the people are nice. More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2022 -

Family Hyundai responded

Thank you for your feedback. We are glad that you found our staff to be courteous, and we hope to see you again here at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 19, 2022

They service department was very busy and yet made time to properly service my car . More

by mamalindaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 19, 2022

Always courteous and willing to assist you with your request as well as they pay attention to small details More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Chris Powers
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Feb 19, 2022 -

Family Hyundai responded

Thank you for your business and this review, Sheri. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 19, 2022

Unfortunately, the decrease in staff has tremendously decreased the quality of services rendered at Family Hyundai. I have never had to write a bad review since I have been with this dealership (2016). I More

by lhawkins80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 19, 2022

comfortable visit but dealership overpriced services Crystal was nice and informative Thank you for your service More

by nunn2ulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayes,Hector
Report | Print
Feb 20, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

February 19, 2022

Have purchased 3 cars here. Great service all the way around. Lifetime warranty can't be beat. Almost time to trade in for our 4th. More

by L.RENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Feb 20, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 19, 2022

Colin is awesome and super friendly. Look forward to working with the team again. Thank you! More

by katyfabian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2022 -

Family Hyundai responded

Thank you, Katy, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

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