Family Hyundai - Service Center

I'm concerned about the oil consumption test they are performing on my vehicle at this time. WILL IT BE ON THE UP AND UP?? performing on my vehicle at this time. WILL IT BE ON THE UP AND UP?? More

Brian was great to deal and provided great service. The only thing is the dealership is so busy it takes 2 months to get an appointment. Don't understand why it takes so long these days. The only thing is the dealership is so busy it takes 2 months to get an appointment. Don't understand why it takes so long these days. More

Great service. Kind and courteous. Price was right. Quick updates, when requested by me, or my wife. Kind and courteous. Price was right. Quick updates, when requested by me, or my wife. More

MY EXPERIENCE AT THE DEALERSHIP. MY SERVICE WRITER WAS VERY NICE. THE ONLT PROBLEM I HAD WAS MAKING AN APPOINTMENT TO GET THE OIL CHANGE. I CALLED FOR 2 DAYS AND FINALLY GOT THRU TO MY SERVICE WRITER WAS VERY NICE. THE ONLT PROBLEM I HAD WAS MAKING AN APPOINTMENT TO GET THE OIL CHANGE. I CALLED FOR 2 DAYS AND FINALLY GOT THRU TO SOMEONE AND THEN MADE THE APPOINTMEBNT WHICH WAA 2 AND HALF MONTHS LATER. More

Great service! I was taken care of very nicely by Ed. My car was fixed beyond my expectations I was taken care of very nicely by Ed. My car was fixed beyond my expectations More

Due to the Covid pandemic the service department has been kinda booked tight. I understand this. I brought me vehicle in for my schedule maintenance a day earlier than scheduled. My service advisor made me f kinda booked tight. I understand this. I brought me vehicle in for my schedule maintenance a day earlier than scheduled. My service advisor made me feel assured that if someone would cancel then they would put me into the pool. I thought I would be there for 4 or more hours but it was only 2. I was so happy because the service department had so many cars lined up before and upon my arrival to get checked in for my unscheduled service. I’m happy as usual with the service at Family Hyundai. A+ More

I had an appointment for a basic oil change at 11:45. There was one other car in service at the time I arrived for my appointment. At 12:30 my car had not moved from when I parked it at my arrival. When There was one other car in service at the time I arrived for my appointment. At 12:30 my car had not moved from when I parked it at my arrival. When I asked what was going on I was told that my appointment time window was an hour an a half and that the car would be done within that time. At 1:15 I asked for a status on my car since it had now been an hour and a half and he said the car was finished and just going through the car wash. At 1:30 my car was still not finished and the service rep stated he would go see what was going on. My car was finally ready at 1:40 and wasn't even dried from the car wash. Almost 2 hours for a simple oil change, for which I had an appointment for and the dealership wasn't busy is totally unacceptable. More

Good service department. Service Representatives are very helpful. Wait times for service completion is good. Service Representatives are very helpful. Wait times for service completion is good. More

My service advisor was awesome couldn't ask for better service he really cares about Family Hyundai! service he really cares about Family Hyundai! More

Worked hard to accommodate my schedule. All work done in a timely fashion. Friendly staff. All work done in a timely fashion. Friendly staff. More