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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,616 Reviews
Call Service Center (708) 444-7100

5,616 Reviews of Family Hyundai - Service Center

Sort by
March 05, 2022

Collin is an awesome representative of your company. He has great Customer service skills. I wish I would have Come to family Hyundai to buy my car originally. More

by School1640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colin to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 04, 2022

Got in and out with no problems. Friendly staff and good work . Miss the pastries. More

by KVIOLLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 04, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Sorry about the pastries. Thanks you for choosing Family Hyundai!

March 04, 2022

They always provide quality service and explain what type of service is being done to your car. More

by anita.bracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Mar 05, 2022 -

Family Hyundai responded

Thank you, Anita! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 04, 2022

Appreciate the goodwill warranty program that they had to take care of the repairs that were conducted. More

by JUSTINWALDECK
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you so much for your excellent review, Justin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 04, 2022

Your facility staff is friendly and is very clean. Your prices were reasonable. Great experience. More

by lmikaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 04, 2022

Then you Tom! Great service and fair pricing, esp in these times. Can't wait for the next. More

by C_nagel_mocarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 04, 2022

Everyone was really nice and helpful process was really simple and easy and also easy to schedule More

by lxs122277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 04, 2022

The BEST DEALERSHIP IN THE WORLD. I ALWAYS BRING MY CAR BACK MILES TO YOU 👌 More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 04, 2022

Very busy but the cat was finished in a timely fashion. The man that greeted me was very friendly and attentive. More

by ppiet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 04, 2022

Everyone and everything was fine considering how busy it was . But was disappointed that I couldn’t get the recall done that I read about that could start the car on fire. More

by RONALDGRUCHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for your feedback, Ronald. We appreciate your business and our team looks forward to serving you again soon!

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