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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,614 Reviews
Call Service Center (708) 444-7100

5,614 Reviews of Family Hyundai - Service Center

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March 13, 2022

Very helpful and knowledgeable about solving maintenance issues with vehicle. Vehicle was in and out quickly and was fixed. More

by A happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Mar 14, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2022

Friendly and knowledgeable advisers. But especially crystal duran. She always makes me feel like i am the most important customer and i matter More

by barnesgj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
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Mar 14, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 12, 2022

Professional accommodating and extremely courteous Let us know the status of our car and was very timely. More

by KAGORNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 13, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 11, 2022

Good work friendly. When booking an appointment they are several weeks out. Love that they wash the car. More

by Makulak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Mar 11, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2022

I went to the dealership for my 6 months maintenance without an appointment because I called two days before for an appointment but the phone was just ringing a long time with no answer. Matthew was ve More

by E.QUERUBINZKI
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 11, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 11, 2022

Service provided was excellent but had to wait 2 months to schedule an oil change appointment. More

by Pjbagley2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Mar 13, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize for the unusually long wait time for your oil change appointment. If you would like to discuss this further please feel free to reach out directly at your convenience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2022

The service department handled my needs with such courteous manners. The chipping of the paint on my 2018 has been fixed and hopefully won’t happen again. More

by donnakins49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 11, 2022

They were so nice and quick and friendly. Their's is the nicest auto service. More

by JUANIEPRINCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
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Mar 13, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2022

Everything was Excellent , kind , concerned about my problem, it didn’t take as long as I thought it would! More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 11, 2022

Everything went fine. My vehicle was recieved, worked on, and completed in a timely and thorough fashion. More

by BOBRAGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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