Family Hyundai - Service Center

My car has been at the dealership waiting to be serviced for 3 months due to a back order part. It took them a week to even get to turn on my car and another week to tell me what’s wrong with it. After cons for 3 months due to a back order part. It took them a week to even get to turn on my car and another week to tell me what’s wrong with it. After constantly calling them for an update I finally got my car back after over 3 months just for my check engine light to turn on in less than an hour after getting my car back. It’s ridiculous my car wasn’t fully fixed after all that time it has been sitting there. I even told them the radiator wasn’t the initial reason my car was brought in. I feel like the dealership scammed me from the beginning since I’ve been having troubles with the car since I bought it. Extremely disappointing & I do not want to buy a car from them again let alone another Hyundai if this is what I can expect from them. More

Mike in service took good care of me and explained what they were going to do and that I needed to bring back my car after driving 1000 miles in order to diagnose problem. they were going to do and that I needed to bring back my car after driving 1000 miles in order to diagnose problem. More

made me pay for service on car that no way was my faught said I did not call about the problem-canceled insurance 1-21-22 and company has not changed my payment yet. bought car Nov. 3, 2021 had problems la said I did not call about the problem-canceled insurance 1-21-22 and company has not changed my payment yet. bought car Nov. 3, 2021 had problems late Dec.. More

Excellent experience yet had to wait 3 months to schedule an oil change. Hyundai customers should have first priority and I suggest calling clients if someone cancels. an oil change. Hyundai customers should have first priority and I suggest calling clients if someone cancels. More

Nice people Bert polite. Very accommodating. Just too very long to change one tire. Almost three hours. Very accommodating. Just too very long to change one tire. Almost three hours. More

Everything went fantastic. Loaner car was waiting for me. Was in and out. Everyone was very nice. Loaner car was waiting for me. Was in and out. Everyone was very nice. More

I had service performed At Family Hyundai. It was for an oil change. Colin was the service advisor. He was friendly, prompt and efficient. The service was completed to my satisfaction in under It was for an oil change. Colin was the service advisor. He was friendly, prompt and efficient. The service was completed to my satisfaction in under the estimated time. More

I've always been treated with respect at the dealership Wait times have never been excessive ,waiting room always nice and clean 👌 Wait times have never been excessive ,waiting room always nice and clean 👌 More

Colin was absolutely wonderful. He delivered what was promised and we discussed my next visit He delivered what was promised and we discussed my next visit More

Not knowledgeable, uncommunicative, also rude when asked questions about anything. There's other, better facilities.elsewhere. questions about anything. There's other, better facilities.elsewhere. More