5,613 Reviews of Family Hyundai - Service Center
Knowledgeable staff, fast service, clean waiting room, and shuttle service . I am very happy with the service I receive every time I go there. Thank you and shuttle service . I am very happy with the service I receive every time I go there. Thank you More
Family Hyundai is a very good dealership they do a very good job I would highly recommend them to anyone looking to find a dealership to have their car repair good job I would highly recommend them to anyone looking to find a dealership to have their car repair More
It took 2 months for me to get a recall appointment which is ridiculous! Why? Because they couldn't charge me! Left multiple messages regarding appointment service and questions I had...never a call ba is ridiculous! Why? Because they couldn't charge me! Left multiple messages regarding appointment service and questions I had...never a call back! Just a text to say I needed new ball joints! I asked them to look at my backup camera...a possible money maker for them....they couldn't be bothered. Said they did a 37 point check? Well they missed a tail light that was out, oil filter needed , and oil change! All money makers! Terrible service! I get better attention and service from the oil change places. Horrible car and customer service.!!! I was never offered pickup/ drop off service either! More
My service manager Tom has always been fair with my ned for my vehicle. I just made 251,000 mileson my vehicle. Due to the pandemic and family issues I have been unable to service my vehicle. We previously for my vehicle. I just made 251,000 mileson my vehicle. Due to the pandemic and family issues I have been unable to service my vehicle. We previously discussed the need for me t have my front struts, strut mounts and springs replaced. Wen I was able, I am in, purchased the parts and was given an appointment. Car was serviced, parts were replaced and now the front end is flawless. No rattling, etc. Just like new! He hit a home run and the price was very competitive. Thank you Tom, thank you family hyindai. Ps. My car has always been serviced here. Ralph A. Black More
Speedy and perfessional at drop off Car was clean when it was picked up . Nice job done by service center was picked up . Nice job done by service center More
Took 8 weeks I to get an appointment. Entirely too long. Was told by salesman that oil change was every 10,000 miles. Obviously I found out this is not so. Please don’t let people driving Entirely too long. Was told by salesman that oil change was every 10,000 miles. Obviously I found out this is not so. Please don’t let people driving my vehicle change settings like temperature, radio, lights etc. I understand changing seat so they can drive, but please change it back to my settings More
Excellent job. Extremely detailed professionals who took the time to explain concerns and identify areas corrected. Extremely detailed professionals who took the time to explain concerns and identify areas corrected. More