Family Hyundai - Service Center

Everything went fine. All seems well. Thank you Matt kept me informed as to what was happening and came to get me when the service was completed All seems well. Thank you Matt kept me informed as to what was happening and came to get me when the service was completed More

Nice people with a smile. Good place. I go to family Hyundai for my oil changes. There always so friendly. Good place. I go to family Hyundai for my oil changes. There always so friendly. More

Great customer service. I know my car is well taken care of I can trust this deslership I know my car is well taken care of I can trust this deslership More

See service was great the gentleman called me once my vehicle was complete it did take a while to check out as far as payment vehicle was complete it did take a while to check out as far as payment More

Good service, friendly representatives. I would recommend my family and friends. We own 3 Hyundai’s . Great cars. I would recommend my family and friends. We own 3 Hyundai’s . Great cars. More

I called to get a tire service for my daughter car. Told no open appointment till may. But if you drop it off they will try to get it in. They will have a porter Thales me home. When I get there told n Told no open appointment till may. But if you drop it off they will try to get it in. They will have a porter Thales me home. When I get there told no drop offs. I was told by the service manager it would be ok. They accepted the car . Then they tell me no porter is available. So I am stuck there. Across three cars we spent over $3000 dollars I feel this is not the way to treat a customer. Would you have preferred us to wait until may? More

When I make an appointment, I'm taken care of a timely manner. Covid has been a tremendous burden on all businesses, and the dealership was no exception. I made an appointment for an oil change in January manner. Covid has been a tremendous burden on all businesses, and the dealership was no exception. I made an appointment for an oil change in January and couldn't get in until the middle of March! Fortunately, I was able to make that appointment and was taken care of in a timely manner. More

Excellent customer service. Excellent repair and maintenance service. MATT and BRYAN are the best. Highly recommend Tinley Family Hyundai. Thanks Taihitia Martin Excellent repair and maintenance service. MATT and BRYAN are the best. Highly recommend Tinley Family Hyundai. Thanks Taihitia Martin More

Service department has been helpful with my car. Nice clean space to wait for my car. Nice clean space to wait for my car. More

I've been dealing with my android auto not connecting to my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I scheduled my 4th visit to get this checked out. When I arrived the. Family Hyundai asked how did you schedule this appointment? I said through the blue link application. He said well the app doesn't know how busy we are. We won't be able to see your car, you have to call us for an appointment. I said well why would the app have access to your scheduling? He said I don't know but that's. Hyundai/blue link thing they don't know how busy we are in the delaer.. so I asked well can you guys check out the malfunction? He went to go ask his manager that said okay we'll get it to just wait here . I can't wait all day at a dealer... How is this my fault? Terrible terrible service...I decided to schedule an actual appoint for a month. This family Hyundai service is terrible!!! I should probably switch to get another car. It's great how they took my money for the car and warranty but won't fix it!!! Terrible terrible service don't come here for service . Because it's always the clients fault not their own. Poor them . I will be switching vehicles soon not to deal with this... Just sad sad service. More