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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,611 Reviews
Call Service Center (708) 444-7100

5,611 Reviews of Family Hyundai - Service Center

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April 14, 2022

From start to finish I was treated very very well. I couldn’t be happier. So many of your employees went above and beyond. Great job Chris, Kim, Al, Joe! Thank you Adam Fischer More

by 080800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Kim, Al, Joe Panici
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Apr 15, 2022 -

Family Hyundai responded

Adam, It's great to hear that Chris, Kim, Al, and Joe were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 14, 2022

Fast, pleasant explains everything in detail. Don't try to push you to other services unneeded More

by GKCJMK2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Apr 15, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

April 14, 2022

Family Hyundai has always been a top notch dealership. And their service department is also second to none. More

by MKUDIA12721
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Apr 15, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 14, 2022

I will thanks a service Manager for quick response and help me with my concerns. More

by JJPICASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Family Hyundai responded

We are very happy to hear Michael and Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2022

Its was fast,friendly and nice. questions got explained to me nicly.everything was cleaned and done professional More

by Nikita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Family Hyundai responded

Nikita, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2022

My appointment was at 7A and I was seen on time. Didn’t have to wait very long. Service was excellent. More

by JOHNNIE.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, but he was nice.
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Apr 14, 2022 -

Family Hyundai responded

Thank you for your very kind review, Johnny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 13, 2022

I recently went in for a oil change. Friendly staff and fast service. I was very pleased that my car had been washed and vacuumed out without asking. Thank you Family Hyundai for T More

by WEBBERPATRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Apr 14, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 13, 2022

Great service oil change alignment tire replaced under tire and wheel program and Colin service rep awesome job! More

by m.branch2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 13, 2022

Very courteous. Everyone I had to deal with were great.waiting room was clean and very comfortable. More

by Sween702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier Great, Tom Salin, Eric Kratschmer
Report | Print
Apr 14, 2022 -

Family Hyundai responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon!

April 13, 2022

Service was done completely and on time. Even though the cashier wouldn’t honor my coupon, Colin secured an account credit for me. Great job! I recommend Family Hyundai. More

by JA
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Colin and our team, and we look forward to working with you again!

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