Family Hyundai - Service Center

Never have to return to correct service, done right the first time and leave with a clean car. first time and leave with a clean car. More

Always very attentive to you’re needs, and are very detailed when explaining options and importance of priority. detailed when explaining options and importance of priority. More

I'm In Shock last Thursday went back in after having my Oil Changed by them Was having a issue w/ front driver's door. They ordered a switch it took 15 days I finally called them initially she said 3 days Oil Changed by them Was having a issue w/ front driver's door. They ordered a switch it took 15 days I finally called them initially she said 3 days max for ordering if the part they wasn't even going to call me. I get there a Gentleman said pull up behind the White Odyssey. I did so , but I was waiting for Crystal to get off the phone .Immediately she sees me she said I'll take it from here . Mind you the "Temporary Fix " wasn't fixed on April 26th. Or March 10th with the part theyorder for the door. I LEFT CALLED BACK 20 MINUTES LATER ...PROBLEM STILL NOT FIXED DISPLAY STILL INDICATING FRONT DRIVER'S DOOR IS OPEN. NOW MYSTERIOUSLY the Display is Now saying the Gas Tank Door is Open!!! Really so I pull over INSTANTLY I KNEW THIS WASN'T MY FUEL TANK DOOR IT HAD BEEN ""SWITCHED "" THE ENTIRE FUEL TANK HAS BEEN CHANGED OUT to Some Dirty Disgusting Old Relic Gas Tank I'm Soooooooo Shocked & Upset. I'VE HAD THE CAR FOR 2 YRS & 3 MONTHS. I had a Temporary Plate on the Car my Plates were Stolen . Just came in the Mail Yesterday. I believe The Person who is responsible Thought I had just Bought My Hyundai Sonata 2014 from Someone else. Family Hundai Tinley Park is the Only person to ever Service my Car .He thought he Could get Away with this. Absolutely Not.!!!! I left a Voicemail Yesterday Morning they still haven't Called me Back...Maybe you will or I'll make a Police Report & take it from Here.March 17th 2022. More

First appointment I made with them was for an oil change and gas door not opening on my brand new car. First opening they could give me was 2 MONTHS out! Then had car towed to dealership because my brand n and gas door not opening on my brand new car. First opening they could give me was 2 MONTHS out! Then had car towed to dealership because my brand new car died on the expressway. They told me they couldn’t even look at my car for a minimum of 2 weeks and they don’t have any loaner cars! More

I did have an appointment without one it would be hectic. Very busy-but pleasant and helpful.Everyone explained what was being done to my car.Always come back for service here because I bought my car here.It Very busy-but pleasant and helpful.Everyone explained what was being done to my car.Always come back for service here because I bought my car here.Its just good for business.Plus I like everyone. Crystal was the best explaining everything to me More

Great customer service and very friendly staff willing to help with any problem or concern. Also have get stories to tell .. help with any problem or concern. Also have get stories to tell .. More

The wait times could be quicker. Wait rooms could be more accommodating. They are very honest in saying how long it will be. Wait rooms could be more accommodating. They are very honest in saying how long it will be. More

I was the first person in line at 6am. Due to back up I couldn't schedule an appointment that's why I was so early. The rep explained to me the wait time and how people had been waiting fo Due to back up I couldn't schedule an appointment that's why I was so early. The rep explained to me the wait time and how people had been waiting for months to get a simple oil changed. He assured me he would do his best to have me completed in an ample amount of time and that he did. More

Did every thing promised on time and did a good detailing.vehicle was returned promptly. detailing.vehicle was returned promptly. More

The service department is normally very good. However, there seems to be a shortage of staff and the wait time as well as he ability to schedule service has been horrible. If it wasn't for Coli However, there seems to be a shortage of staff and the wait time as well as he ability to schedule service has been horrible. If it wasn't for Colin and Tom, I would have looked for another dealership a long time ago. More