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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,611 Reviews

5,611 Reviews of Family Hyundai - Service Center

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May 24, 2022

Always a Great Experience! Worry Free when working with Tom! I did not have too wait very long at all! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 24, 2022 -

Family Hyundai responded

We are very happy to hear that Tom and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2022

Always helpful! I didn’t have an appointment for an oil change, and they still got my car in (did the oil change AND fixed the recall on my car) and finished within More

by kinnoc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 24, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2022

I had a problem and it was addressed right away. Parts where ordered and an appointment to fix it was done. More

by MARYELLEN1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 24, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 24, 2022

Takes our vehicle via drop box and called early next morning every time. Called us to explain service tasks and clarify cost. So far so good. More

by aznir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 24, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 22, 2022

I always love the service that i get from Family Hyundai, you guys are the best. More

by steveanderson.sa20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2022

Ridiculous requirement to show a current vehhicle registration to have warranty service done even though I had the title showing that I was the original owner of the vehicle. The service to be perfor More

by KT3
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 22, 2022

They did what had to be done. So far I'm doing what needs to be done. I still have questions about some features and how they change automatically. More

by SQUAREBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a young lady and I don't remember her name.
May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. Please reach out to us directly and we will be happy to answer any questions you might have. We appreciate your business and hope to see you again soon!

May 22, 2022

As usual service was wonderful service people concertious Work on car was performed excellent as usual More

by WYVELL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 22, 2022

The service was on point. Never had a bad experience with Family Hyundai even when they had to keep my car for two months because of a problem with my engine. More

by Sony626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
May 23, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2022

Took my vehicle in told me it was going to be a little wait which wasn’t very long and my vehicle was ready! Thank You More

by SHEILAINMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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