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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

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June 10, 2022

Service tech Matt is very good to work with. Hyandai not so much. I’m having the oil consumption with my car and Hyandai refuses to put it under warranty. I’m very up set with Hyandai and will n More

by rnuesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 10, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! Matt and our team look forward to sharing your compliments with him. We are sorry to hear about your dissatisfaction with the Hyundai product, please don't hesitate to let us know if we can be of further assistance.

June 09, 2022

I had booked an appointment to get my timing belt replaced. I received a call from Tom Salin that I also needed to have my water pump replaced. Tom worked hard to get the part delivered the next da More

by C_SIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank for customer transportation from & back to dealership, Tom Salin
Jun 10, 2022 -

Family Hyundai responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2022

Wonderful service very responsive always solutions that fit you first to ensure I am happy with my choice More

by Nknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2022

Excellent A+ + + ++ Professional now now is the time gor sll good men now is the time More

by dank10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt
Jun 09, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Matt and our team appreciate your business and hope to see you again soon!

June 08, 2022

Great customer service, Tom was outstanding Car was done in a mannerly time The best dealership around the southwest suburbs More

by ANGIEDAVIS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 09, 2022 -

Family Hyundai responded

Angie, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

June 08, 2022

This is a really really good Service and they are really respectful and the best dealer in Illinois. More

by Aymanalhussan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 09, 2022 -

Family Hyundai responded

Aymana, We appreciate your business and our team looks forward to serving you again soon!

June 08, 2022

I went to get my brakes fixed and they take me quick that was awesome. However I am still having problems with my brakes, I have been waiting for them to call me back for two days. I am surprised with the s More

by cmoorefaith2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and our team, and we look forward to working with you again.

June 08, 2022

It was a very pleasant experience and the workers were very helpful nice and punctual thank you More

by ACRAWFORD60426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 08, 2022

Fast and efficient service! Love my Hyundai! Mike and all the service people were very helpful More

by ISLANDNUGARUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

June 08, 2022

Great service. Friendly. Informative. Attentive. Professional. Seems well staffed. Like it when I get free oil changes. More

by wilsonpbj556199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback!

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