Family Hyundai - Service Center

6 week lead time to get an appointment for a simple oil change. Took an hour and a half to complete the oil change,WITH AN APPOINTMENT. Service writer was a jerk, acted like he was doing me a favor. Asked change. Took an hour and a half to complete the oil change,WITH AN APPOINTMENT. Service writer was a jerk, acted like he was doing me a favor. Asked a simple question about the type of oil for my car, wanted full synthetic, he said "it's a synthetic blend", I told him my car was a turbo, he replied, "then it might be full synthetic". Hopefully he's not the guy who makes that decision. More

Efficient, friendly and overall great service and staff! !! Highly recommend this dealership and I wouldn’t go anywhere else!!! !! Highly recommend this dealership and I wouldn’t go anywhere else!!! More

Service was done on time. service writer was couterious efficient and helpful Dealership is clean service writer was couterious efficient and helpful Dealership is clean More

very unprofessional service center, 6 weeks before I got a rental. Crystal was nice throughout the process but her manager, didn’t get his name was very disrespectful when we went in to go check on the stat a rental. Crystal was nice throughout the process but her manager, didn’t get his name was very disrespectful when we went in to go check on the status of the car. took it to corporate because after Six weeks you would expect the car to be brand new however the car was not cleaned when I got it back, my license covers were changed without approval, I did not purchase my car from them and do not want to give them any promotion, only brought my car to them because I had too, my accident was right down the street so it was my only choice and heard great things about them but from experience I will not be bringing my car back to them. More

I did not have a appointment . I was so pleased that you were still able to accommodate me! I was so pleased that you were still able to accommodate me! More

Well I bought a brand new car air did not work from day one brought it in to get fixed they said it was fixed it was not the worst part is it took two and a half months to get in then brought it back in an one brought it in to get fixed they said it was fixed it was not the worst part is it took two and a half months to get in then brought it back in and it's still not fixed More

The service guy was very nice ad I didn’t have to wait long at all. long at all. More

I was very happy with Crystal she had me in and out with a warm welcome a warm welcome More

The service department was very unorganized. I was not offered any service to my vehicle after Hyundai denied approval under warranty. I would have liked to have know what needs to be done and t I was not offered any service to my vehicle after Hyundai denied approval under warranty. I would have liked to have know what needs to be done and the cost. The men in the service area were unhelpful and rude. I was then given someone else’s paperwork for their service before given mine which was blank! It shows nothing was done at all to my vehicle. When if fact after noticing a new fuse box cover I checked my VIN through the Hyundai Corporation website and a safety recall was done. I also waited 10 mins outside for my vehicle that they said was being washed to discover it was parked outside all along and not washed. I then went in to get my keys and was told rudely that they will bring me my keys after the wash when in fact my keys were hanging on their board and didn’t even wash my car. The whole experience was very unorganized and made me very uncomfortable. More

The service people are always very courteous and polite, It’s only sometimes an inconvenience when I have to leave the car and then have to try to get a ride back to pick it up. It’s only sometimes an inconvenience when I have to leave the car and then have to try to get a ride back to pick it up. More