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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,818 Reviews

5,818 Reviews of Family Hyundai - Service Center

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August 05, 2022

Family Hyundai is customer focused. They have a great service department with qualified mechanics who do the work promised and notify you of any concerns or issues with your vehicle wit More

by ROLLING4STONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 08, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 05, 2022

Professional, fast and friendly. They are knowledgeable and helpful. I would recommend them to other people. More

by F.HANSERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 05, 2022

Family Hyundai is a Great Dealership. .The staff is very professional and Nice. Especially Collin. He always take time to explain to me in detail what work will be done to my car...Thanks More

by latoyya.miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 05, 2022

The dealership was very quick with the service repair despite having to wait a couple of months for an appt. Very courteous as well! More

by Phnut66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Aug 08, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

Thank you Family Hyundia! ! Best customer service ever!! Always so kind and helpful. Much appreciated! More

by LESLIEKOZLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 05, 2022 -

Family Hyundai responded

Thank you for your very kind review, Leslie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 04, 2022

Tom goes above and beyond for all of his customers! He truly deserves to be recognized! More

by laurenmoranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 05, 2022 -

Family Hyundai responded

Lauren, thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 04, 2022

Once again have been very satisfied with the service and work performed. Would not expect anything less. More

by QUOVADIS7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 05, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2022

People were very nice and accommodating with all of the needs that I had at the time More

by ONEISIT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 05, 2022 -

Family Hyundai responded

Thank you. We appreciate your business and our team looks forward to serving you again soon!

August 04, 2022

Great salesman but when I encountered a serious issue the recommendations made no sense I.e. drive car 1,000 miles and come back even though I was loosing oil; pay $980.00 for non luxury car tune up; pay More

by kdean5
Recommend Dealer
No
Employees Worked With
Crystal/JahairA
Aug 08, 2022 -

Family Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 04, 2022

Awesome job! Keep up the good work! Highly recommend. Service was fast and staff is very friendly. More

by Ismael87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia Miller
Aug 08, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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