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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,815 Reviews
Call Service Center (708) 444-7100

5,815 Reviews of Family Hyundai - Service Center

Sort by
August 23, 2022

Service was good and fast service rep was excellent car was washed and scheduled next appointment More

by GBOHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t her name
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Aug 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2022

The staff was great and helpful but I wish I didn’t need to pay $70+ for a headlight to be changed. More

by airricakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 23, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 23, 2022

The service was great. My car’s needs were met and in a timely manner. Plus they gave my car a courtesy wash. Thank you, Family Hyundai!! More

by williams1international@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
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Aug 24, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2022

Very quick vehicle intake and setting of expectations at the beginning. Awesome service! Colin was knowledgeable and friendly service. More

by TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 22, 2022

They treat you with respect and patience i am always kept up with what’s going on with my truck More

by CWAYNE2772
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 22, 2022

Tom in the service department is the best and most customer friendly!!! He truly does what’s needed to get the job done. More

by angelaevans89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Aug 23, 2022 -

Family Hyundai responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2022

They were a pleasure to work with and was able to get my engine replaced under an extended warranty on my 2012 Tuscon More

by Mamaondarun03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 22, 2022

I go for oil change all the time and they are very fast at getting things done. Love this place More

by SARANEUBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Aug 23, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Sara, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 22, 2022

Prompt and courteous service. Very busy service area but let you know what to expect More

by GMARK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Aug 23, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 21, 2022

Customer service was great she answer all my questions about the service and I was satisfied More

by VERAJTILLMAN0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahila
Report | Print
Aug 22, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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