Family Hyundai - Service Center

Mike in the service department is a very caring man. He takes care of what is needed and he will truthfully tell you if a service you need will not be able to be taken care of that day and will give you He takes care of what is needed and he will truthfully tell you if a service you need will not be able to be taken care of that day and will give you another day to get it done. More

Family Hyundai sets the bar very high with it's courtesy and professionalism. They truly treat you like family that care about every concern you have with your vehicle. I recommend this dealership not just and professionalism. They truly treat you like family that care about every concern you have with your vehicle. I recommend this dealership not just for quality service, but also purchase a Hyundai vehicle knowing that you will receive top notch and quality service from this premium dealership. More

Jihaya (sp? ) was extremely helpful in helping me get the service I needed when things were obviously very busy. ) was extremely helpful in helping me get the service I needed when things were obviously very busy. More

Communication was lacking. I had to call several times to get updates and status. Incoming calls mostly go to voicemail which never returned. I received a text option when my v I had to call several times to get updates and status. Incoming calls mostly go to voicemail which never returned. I received a text option when my vehicle ile was checked in at the dealer. No one response to texts so that is a waste of time. When I was able to reach someone they were very helpful. More

Bryan was wonderful at checking me in and explaining everything. He even helped me find my vehicle after. You guys washed my car too! Great service. everything. He even helped me find my vehicle after. You guys washed my car too! Great service. More

I have a 2014 Tucson and have been coming to the dealership for all my maintenance since. Never had any problems with any one working there and always satisfied with the work . I have complete c dealership for all my maintenance since. Never had any problems with any one working there and always satisfied with the work . I have complete confidence and trust in the mechanics and would recommend Family to anyone interested in a Hyundai. More

I had an appointment for service my car was taken in on time. They texted me about it if I need need to contact them. Car was ready on the amount of time they told me and texted it was ready for pickup. Ev time. They texted me about it if I need need to contact them. Car was ready on the amount of time they told me and texted it was ready for pickup. Everything I could see was done and items were fixed. More

Had a very great service experience with Jahia. She kept me up to date while my vehicle was being service and was just very polite and nice She kept me up to date while my vehicle was being service and was just very polite and nice More

They do NOT follow through on what they sell. Was given a life time warranty that they refuse to honor. They do shady deceitful business and have extreamly poor customer service. You are a number Was given a life time warranty that they refuse to honor. They do shady deceitful business and have extreamly poor customer service. You are a number here not a customer. More

They lack communication skills, gave me back my car in undrivable condition after it was in for service (drivable beforehand). Would not recommend to anyone. undrivable condition after it was in for service (drivable beforehand). Would not recommend to anyone. More