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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,814 Reviews

5,814 Reviews of Family Hyundai - Service Center

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August 27, 2022

Staff was friendly and had the recall for the emission situation fixed in a timely manner. More

by TLBCRAZY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 26, 2022

Great Customer Service and follow thru. I recommend anyone visit if they're tired of being treated like a number! No BS😉 More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Aug 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Kelly, and for taking the time to leave us this wonderful feedback!

Aug 31, 2022 -

Kelly responded

It was absolutely my pleasure. I haven't had this type of consistent customer service in "Decades"! Bravo

August 26, 2022

I brought my car in for service, I had to wait for several weeks for it to be looked at but I was kept abreast of how soon it was being looked at and then was called and texted with valuable informati More

by dvowell140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 28, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 26, 2022

Most of time cordial and helpful try to get you in for service as soon as possible More

by SHMROCK66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 28, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2022

They put me the parts for my lights I was satisfied thank you Thank thank More

by faydamansour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 28, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 26, 2022

Came in with a flat tire/damaged. The oem tire is on backorder with no delivery date. I took the rim home after a week. More

by DJLVRBOY
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 28, 2022 -

Family Hyundai responded

Our goal is to make sure everyone who walks through the door leaves happy. We look forward to assisting you. Thank you for choosing Family Hyundai!

August 26, 2022

Good service when I brought the car in didn’t have appointments try to make one no call me back but took me in and got me out fast More

by KEVINHALL2700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Family Hyundai responded

Thank you, Kevin. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2022

They did a nice job doing my computer update, they washed the car and the inside was spotless More

by stlas690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Aug 25, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 25, 2022

Great service! Like and Saturday walk ins since that's the only day that fits my schedule for an oil change. More

by DAVILALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danasha
Aug 25, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2022

Excellent service very informative about car needs the wait was at a minimum and customer service excellent More

by ELBOOHE55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 28, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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