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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,813 Reviews

5,813 Reviews of Family Hyundai - Service Center

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August 28, 2022

They were prompt with the repair of my vehicle. Great communication, no issues, would come again. More

by kelacorinc
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Aug 30, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 28, 2022

Jahia was very helpful in informing me what my car needed what service my car had previously. She also kept me updated during my visit. More

by akelly200120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Aug 30, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2022

The service that I needed to be done to my car wasn’t taken care of still hear the noise in my vehicle. My car was left overnight, and they stated everything was okay. I told the service tech to make sur More

by GORDON.TERESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
Sep 02, 2022 -

Family Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 28, 2022

Great service, I was in and out and they took care of everything that needed to be done and ordered a part I need. Very easy! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2022

Friendly staff. Great location. Service area is very busy so appointments are greater than 30 days out. More

by ELONDAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 27, 2022

Staff was friendly and had the recall for the emission situation fixed in a timely manner. More

by TLBCRAZY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 27, 2022

I was treated with the utmost respect at the service department and they listened to my needs. More

by boompa254
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 28, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 27, 2022

My appointment was started on time and my service guy helped me get done on time. He also checked over my car (11yrs old!) and suggested a couple of things be done without making me feel like he was “pad More

by johncunningham416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Aug 28, 2022 -

Family Hyundai responded

John, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 27, 2022

My visit was very pleasant. This was my 2nd timexworking with Jahia, and she was absolutely great. I love her energy! She made sure my wait was not as long as I anticipated. More

by balld1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Aug 28, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 27, 2022

I was told I had to leave my car for a week but received it back the same day! More

by SHARON J. McBride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Family Hyundai responded

Thank you, Sharon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

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