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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,813 Reviews

5,813 Reviews of Family Hyundai - Service Center

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August 31, 2022

The service department was friendly and handled my recall with professionalism and ease . All of my questions were answered and the job was done in a timely matter . More

by brightmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Family Hyundai responded

Thank you for your very kind review. Colin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 31, 2022

Service on my car was awesome and done once on the shop in timely manner. However the lead time to get an appointment is ridiculous. Somehow needs to change More

by VICTEVEAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 31, 2022

Very friendly staff great customer service dropped off my car they Drove me home car was ready the next day thanks again More

by GRAZYNA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2022

Friendly service, nice service advisor work with a sense of urgency and purpose. Thanks very much More

by Cordialexp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia Miller
Sep 01, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Jahia had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 30, 2022

Awesome Service and Quality Repair Work ! ! I love Family Hyundai !! I would recommend them any time. More

by kimbrasmith1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 30, 2022 -

kimbrasmith1216 responded

Thankyou all for taking the time to offer me great service . You all truly live up to your name Family Hyundai! Thankyou all so much

August 29, 2022

IDeopped my car off for repairs and was satisfied with the service tech and my experience at Hyundai. More

by Jake74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 29, 2022

Quick work. Professional and pleasant, courteous people. Told us what to expect and delivered on all promised. More

by Ravy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the person but he was excellent
Aug 30, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2022

Good service but now is so busy had to wait too long for an oil change More

by Rccsrlson02
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 30, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We truly appreciate your patience and look forward to having you as one of our valued customers for many more years to come!

August 29, 2022

Family has always given me the best customer service and reasonable quotes for things that are found that may not be totally in order. I usually get in and out when I have a basic service need. They keep yo More

by solidiphi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 30, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2022

It is always filled with courteous people,the waiting time was short it is always clean love the employees.they are all so friendly,feels like I am seeing a friend instead of just going t a business More

by Janice,A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin is the best,he always greats me, with a smile and always am glad when he waits on me.he is tops in my book
Aug 30, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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