5,813 Reviews of Family Hyundai - Service Center
Staff are friendly and courteous. I generally drop off my car. Im notified with any issues or when service is complete. I generally drop off my car. Im notified with any issues or when service is complete. More
Courteous and efficient. My car was finished in less time than originally quoted and even though there were many vehicles there, my car was returned to me cleaned! My car was finished in less time than originally quoted and even though there were many vehicles there, my car was returned to me cleaned! More
The service I received here was awful. Whoever is in charge of the service department should be fired. I dropped my car off expecting it to be completed in one day (as they promised) and d Whoever is in charge of the service department should be fired. I dropped my car off expecting it to be completed in one day (as they promised) and didn’t get it for another 3 days. I never once received a call with an update. When I call I kept getting out on hold so I would have to drive there just for them to tell me they are busy and they’ll get to it. When I asked to speak to a manager, the manager told the associate tell him it’s not ready what else does he want from me. DO NOT GO HERE FOR ANY REASON. More
Service department is a joke. If you can even get through on the phone, they will hang up without even talking. Took my car in for service in May. Car was dying. They said it was If you can even get through on the phone, they will hang up without even talking. Took my car in for service in May. Car was dying. They said it was my battery so I bought a new one. In August, I went in for an oil change and because my car wasn't starting. They said nothing was wrong with battery and forgot to do the oil change. More
Have patience. Call at least two months prior to needing service. Short staffed. They do a good job but the wait to get your car in for service is ridiculous. Call at least two months prior to needing service. Short staffed. They do a good job but the wait to get your car in for service is ridiculous. The wait once you are there is also ridiculous make sure your phone is charged. More