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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

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July 25, 2022

Great service. Bit of a nuanced issue, but they diagnosed and worked with us to come to a proper resolution in a timely manner. More

by rjstolze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Jul 26, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2022

My experience in service was ok. They didn’t vacuum like they said they would. No biggie More

by KANDERSON0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Family Hyundai responded

We apologize for the lack of complete service. We do truly appreciate your business and our team looks forward to serving you again soon!

July 24, 2022

very good service for the appointment that I set up for, polite and the wait and service time was short. More

by JB
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jahia
Jul 25, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai; we look forward to having you as one of our valued customers for many more years to come!

July 24, 2022

Once again professional service and great communication. Tom was wonderful and was all service department personnel More

by QUOVADIS7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 25, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 24, 2022

Mike in service is awesome. Checked me in, called and messaged me when my car was done and hand delivered my keys to me when they picked up More

by oldschoolvtwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 24, 2022

Jahia was very thorough and pleasant while taking care of me during the service. Also, every thing was done in a timely manner More

by Majin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia Miller
Jul 25, 2022 -

Family Hyundai responded

Thank you for your business, Adam. We appreciate this great review. We're happy to hear that Jahia was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2022

Work done wonderful. It now takes over 4 months to get an appointment, which is horrible. I always loved the service department but will be thinking twice when buying a More

by asul250222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Family Hyundai responded

Thank you for your review. We'll be sure to share your comments with our crew. We appreciate your business here at Family Hyundai.

July 23, 2022

Helpful and polite employees. Quick service. It took far too long to secure an appointment for a simple oil change. The paper and plastic protectors were not used. Considering More

by PJFARINELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jul 24, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2022

Everyone is great here, they treat you like Family. I have purchase 2 new cars here. 2009 and 2022. From service to the mechanic, the car porter service guy who has been here since 2009, from purchasi More

by MAUREEN.SAKALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici, Eric Kratschmer, Sonata Bartkus
Jul 24, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Maureen, and we look forward to working with you again.

July 22, 2022

They fixed everything that I came for and made an appointment for my next visit. Thank you! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Bob, for choosing Family Hyundai!

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