5,810 Reviews of Family Hyundai - Service Center
I'm totally impressed by this place. First class customer service and car was finished when they said it would be - with a car wash as well! I've never been treated so well at a dealersh First class customer service and car was finished when they said it would be - with a car wash as well! I've never been treated so well at a dealership. I highly recommend Family Hyundai. More
My recent experience was not at all pleasant. But I decided to focus on the positive and acknowledge Colin, whom I have always had an excellent customer care experience with. He's always so pleas But I decided to focus on the positive and acknowledge Colin, whom I have always had an excellent customer care experience with. He's always so pleasant and helpful which I truly appreciate. His soft skills and emotional intelligence makes him the best at his job and you're lucky to have him and hope others will take note. Thanks Colin for being so awesome!!! More
customer satisfaction is top rated at this dealership,service dept is mobbed so be prepared to wait,but leave with the knowledge your work was done right.Family Hyndai great service great cars dealership,service dept is mobbed so be prepared to wait,but leave with the knowledge your work was done right.Family Hyndai great service great cars More
Called on Saturday. Told them the horn was not working and they were able to get me in right away. The repair was done promptly. Very satisfied. Told them the horn was not working and they were able to get me in right away. The repair was done promptly. Very satisfied. More
Check on was nice and professional. After car was finished I was left a message to pick it up. Nothing was said about the 45,000 mile service. Once I had paid and gone to the car, I rea After car was finished I was left a message to pick it up. Nothing was said about the 45,000 mile service. Once I had paid and gone to the car, I read the paperwork. Even though my tires were still in the green, I read that there was dry rot and should be replaced. It stated I had refused this work. That never happened. I returned and spoke to who gave me the paperwork and they said.. no worries, I could still drive another 10,000 miles like that. After I went home I still felt uncomfortable about the whole thing. I called and spoke to someone in service about it. She said they should be changed. Very nice and polite. My tires weren’t rotated either and thus my brakes were listed as DNI. Not happy with lack of completeness of service and lack of communication. More
It was my first experience at Family Hyundai for services. It was uneventfully pleasant. thank you! services. It was uneventfully pleasant. thank you! More