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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews
Call Service Center (708) 444-7100

5,610 Reviews of Family Hyundai - Service Center

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August 08, 2022

I can say my car runs like new when the car is done and finished. More

by Kjeffers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 08, 2022

I love how they attended me and Really great service. They treated me with respect and was kind. More

by josemendoza.j2311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 08, 2022

everyone is very friendly, great service. i can always rely on them to do a great job More

by abbyolsen213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia Miller
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Aug 09, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Abby, please let us know.

August 07, 2022

Great customer service and support. Will definitely go back. Workers were very attentive to details . More

by Sj23mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank driver
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Aug 08, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2022

Took my car in for service. Staff was courteous and professional. Car was delivered on time and as promised. More

by Watsonjnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 07, 2022

They provide rides to and from the dealership when you are having your car serviced. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again!

August 07, 2022

Loved my experience! Everyone was friendly and very helpful. Especially my salesman Mark. I would recommend this dealership to anyone seeking to purchase a new vehicle. More

by aprilbooker21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mark and our team were able to help, and we hope to see you again!

August 07, 2022

Dealership service is horrible. First oil change left green fluid droplets all over car .very long waits for service appointments. Last oil change, tech left old oil filter gasket . More

by Nickkozar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller
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Aug 11, 2022 -

Family Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 07, 2022

Service was excellent and they got me through quickly. New brakes and alignment and oil changes. More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Aug 08, 2022 -

Family Hyundai responded

Thank you. We appreciate your business and our team looks forward to serving you again soon!

August 06, 2022

Put on hold and hung up on when returning phone calls about car's repair More

by kevin11121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We apologize for the phone issue but appreciate your business and hope to see you again soon.

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