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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

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August 20, 2022

Tom Salin and team delivered prompt and professional service as always. Keep up the great work! More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 22, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2022

Service dept was very helpful first ofering my part that delivered quickly and installed just as quickly More

by Andello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 22, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 19, 2022

The service is great but the wait time to get an appointment is really long. More

by KRUTHEN5564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2022

Friendly helpful staff. Clean pleasant facility. Service department is efficient and keeps customers informed while waiting. Highly recommend. More

by Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 22, 2022 -

Family Hyundai responded

We appreciate your business and our service team looks forward to serving you again soon!

August 19, 2022

I thought there would be a tad more unsolicited information given about the service being performed, facilities and amenities if any that are offered at the dealership. A tad crowded and unorganize More

by LOLYFE1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Michael and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 19, 2022

Quality service. Friendly service techs. Work done on the car was always superuor. Good management. More

by GGOBLUE
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2022

I've been a long time customer at Family Hyundai & always receive excellent service. Tom Salin was able to accommodate my schedule so I could get my vehicle service on time. Highly recommend this dealership More

by TMCHUGH426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 22, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 18, 2022

They always take care of any problems we might have and Mike in service is exceptional! More

by Nanamccarthy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, and we look forward to working with you again.

August 18, 2022

Michael the service manager is the best! He practice what he preaches and delivers! If you don’t have a dealership with good service I would never purchase a vehicle there, This dealership, More

by tonyg94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Family Hyundai responded

It's great to hear that Michael was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 18, 2022

Purchased 4 cars from this dealer ship starting in 2011 very satisfied with the staff from the service department to the sales staff say hi to Christy More

by darrell122558darrell122558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 19, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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