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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews
Call Service Center (708) 444-7100

5,610 Reviews of Family Hyundai - Service Center

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August 26, 2022

Came in with a flat tire/damaged. The oem tire is on backorder with no delivery date. I took the rim home after a week. More

by DJLVRBOY
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Aug 28, 2022 -

Family Hyundai responded

Our goal is to make sure everyone who walks through the door leaves happy. We look forward to assisting you. Thank you for choosing Family Hyundai!

August 26, 2022

Great Customer Service and follow thru. I recommend anyone visit if they're tired of being treated like a number! No BS😉 More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Aug 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Kelly, and for taking the time to leave us this wonderful feedback!

Aug 31, 2022 -

Kelly responded

It was absolutely my pleasure. I haven't had this type of consistent customer service in "Decades"! Bravo

August 26, 2022

Good service when I brought the car in didn’t have appointments try to make one no call me back but took me in and got me out fast More

by KEVINHALL2700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2022 -

Family Hyundai responded

Thank you, Kevin. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2022

They did a nice job doing my computer update, they washed the car and the inside was spotless More

by stlas690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Aug 25, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 25, 2022

This service department is thorough and precise. I appreciate their attention to detail and customer service. More

by BZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Aug 25, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 25, 2022

Great service! Like and Saturday walk ins since that's the only day that fits my schedule for an oil change. More

by DAVILALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danasha
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Aug 25, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2022

Excellent service very informative about car needs the wait was at a minimum and customer service excellent More

by ELBOOHE55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Aug 28, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2022

Very nice people to do business with. Will come back again to this dealership soon. More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 24, 2022

Battery stopped charging and this service center was able to get me in last minute and service my car quickly. More

by brose.dom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
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Aug 24, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 24, 2022

Always excellent service. I have never had any problems with the service. I would recommend Tinley Park More

by Cubsfanz16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Aug 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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