Family Hyundai - Service Center

The employees are kind and that’s very important. They take good care of my vehicle. They take good care of my vehicle. More

The wait was long. However the person who spoke with me through the entire process was extremely nice. However the person who spoke with me through the entire process was extremely nice. More

I only buy my cars here because of the service department. I am always taken care of with kindness and respect and of course my car is always taken care of department. I am always taken care of with kindness and respect and of course my car is always taken care of More

Dealership is clean and spacious. The service staff who assisited me with oil change was very accommodating even if i let her know that i am running late to my appointment. She stil The service staff who assisited me with oil change was very accommodating even if i let her know that i am running late to my appointment. She still took me in. Couls improve coffee station though More

Although I didn’t have an appointment the service was quick compared to other dealerships quick compared to other dealerships More

Staff are friendly and courteous. I generally drop off my car. Im notified with any issues or when service is complete. I generally drop off my car. Im notified with any issues or when service is complete. More

Nice and fast service . My only issue was the long appointment date! Matt was very helpful. Will be back in December . My only issue was the long appointment date! Matt was very helpful. Will be back in December . More

I do love my 2018 Hyundai and the sale service at that time, but this review is solely about the service department. Whether it’s a scheduled oil change or walk-in, the service center always has us waitin time, but this review is solely about the service department. Whether it’s a scheduled oil change or walk-in, the service center always has us waiting for hours! Always tons of sailspersons walking around doing nothing, but never enough staff to take care of the cars once they’re sold. Everyone is always kind and friendly, but I’m just tired of waiting months for an oil change just to sit there for hours, and you can’t even book online anymore. My husband brought in my car as a walk-in knowing the front brake pads/rotars needed repair. Instead they tried to upcharge for a diagnostic fee, forgot he stayed waiting after he had worked a night shift and staff went on break, and offered a few dollars off for having him wait over 4 hours (they also did the oil change they told me they couldn’t do for 3 months). My brother constantly has the same issues and has to fight to get a loaner car while they spend hours doing an oil change because they’re so backed up. The warrantees SOUND great, but expect the maintenance to cost you all your time. More

Had appointment and was was taken as soon as I arrived Called as soon as my car was ready very happy with the service Called as soon as my car was ready very happy with the service More

Nice people clean place. Wait time is a bit long especially when your vehicle is ready Wait time is a bit long especially when your vehicle is ready More