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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews
Call Service Center (708) 444-7100

5,610 Reviews of Family Hyundai - Service Center

Sort by
September 09, 2022

The service I got was great! It unfortunately took 5 weeks to get an oil change which is crazy. I only waited because it was free. More

by PKELLY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2022

Customer service is top notch with Tom in service! Thank you so much! Will be back! More

by dperajica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Sep 10, 2022 -

Family Hyundai responded

Thank you for your very kind review. Tom and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 09, 2022

The site is a full service facility, and my first experience was positive. It appears that you have the customer in mind. Keep up the good work. More

by TVSMITH1033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Branch
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Sep 10, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Mike and our team appreciate your business and hope to see you again soon!

September 09, 2022

Nice dealership But having to schedule oil change book 60 days ahead in not convenient More

by PVANSTEDUM
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 10, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again!

September 09, 2022

Everyone is very helpful! The necessary work needed completed in excellent time. Thank you very much! More

by MOM16615
Recommend Dealer
Yes
Employees Worked With
Did not use sales department
Report | Print
Sep 10, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 08, 2022

It took them 3 weeks to even look at my car and only after I spoke to two managers and threatened to have my car towed to a different dealer. Once they looked at it, it was quick but they just wouldn’t More

by ANNAmoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 08, 2022

wonderful thanks for all help we appricaite your service giving us rental make too much easy thanks More

by asiyabuchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Sep 08, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2022

350,000 miles and climbing! Great service at Family Hyundai! The service staff is amazing! More

by MUGUAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Sep 08, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 08, 2022

Knowledgeable, efficient, friendly, and thorough. Although appointments are usually a 2 month wait when I call in, this time my rep scheduled me for my next appointment in 3 months. More

by mabobich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javelle
Report | Print
Sep 08, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 08, 2022

The customer service was great and I didn’t have a long time to wait! More

by lesteraudrey79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! Colin and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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