Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

Sort by
September 16, 2022

Explained what was done. No loaners so had to wait. However, wait time was not bad.Had another appointment that same A.M. which I made with time to spare. More

by leegawrych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Jahia ( very nice and courteous )
Sep 16, 2022 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 16, 2022

Car drives better then new thanks Colin One on wine one one one one one More

by davidmasada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Family Hyundai responded

David, Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2022

The service department was able to get my vehicle taken care of in a timely matter. My service advisor Bryan was very helpful and did a great job! More

by alex.jtsldetail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, service advisor, 5 stars, Tom Salin, Eric Kratschmer
Sep 18, 2022 -

Family Hyundai responded

Alex, Thank you for your very kind service review. Bryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 15, 2022

Excellent service every time. I have never left with a problem or had any thug missed. More

by P420f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 16, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 15, 2022

Colin made my visit to family Hyundai in tinley park a great experience. He is very professional and knowledgeable. More

by Markschmidt0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Family Hyundai responded

Mark, thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 15, 2022

Great experience however my additives were not topped off as promised and paid for! Still a good place More

by kbzphib4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2022

I'm totally impressed by this place. First class customer service and car was finished when they said it would be - with a car wash as well! I've never been treated so well at a dealersh More

by jmkenad68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Holder was my sales rep. He was more than great!
Sep 14, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 14, 2022

My recent experience was not at all pleasant. But I decided to focus on the positive and acknowledge Colin, whom I have always had an excellent customer care experience with. He's always so pleas More

by TTSHEGOG
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin was able to serve you and demonstrate our commitment to great service but regret that your experience was unpleasant.. If there is anything we can assist you with in the future, please let us know.

September 14, 2022

Been taking my car here since I got it there. Primarily for oil changes. Haven't had any big major problems. Service is good. However takes longer since Covid. Didn't get my car vacuumed like be More

by DAPRAISELADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schultz
Sep 15, 2022 -

Family Hyundai responded

Thank you so much for your feedback. We appreciate your business and look forward to serving you again!

September 14, 2022

Purchased first Hyundai there. .. Nice customer service representatives. Given the current situation with loaner vehicles, was able to accommodate my needs. Good lines of communicat More

by patrickmatchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Sep 15, 2022 -

Family Hyundai responded

Thank you, Patrick. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
193
...