Family Hyundai - Service Center

My service representative Colin, goes the extra mile in delivering Customer Service. Mrs. Brewer-Baker delivering Customer Service. Mrs. Brewer-Baker More

My representative that helped was very helpful and I was able to get out in well under 2 hours which was what I was told the original wait time was. able to get out in well under 2 hours which was what I was told the original wait time was. More

Your customer service is terrible. Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return ca Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return calls to schedule service. So I drive 45 minutes to show up to get an oil change and only able to get service after talking to a manager who seemed like he didn’t care to be there. Wouldn’t even turn around to talk to me and was very rude in our interaction. I will not be buying my next car from this dealership More

It’s always a pleasurable experience when I visit. Clean dealership, nice people , pleasant experience Clean dealership, nice people , pleasant experience More

Bryan was very professional and helpful throughout the whole visit. Couldn't have gone any better. whole visit. Couldn't have gone any better. More

Mike was great and great service done fast and thanks for the car wash ,thanks for the car wash ,thanks More

From beginning to end extremely pleasant and informative. I even had to add a service that wasn’t scheduled and the gentleman whose name I can’t remember was super helpful! He also told me 2 hour wait but it I even had to add a service that wasn’t scheduled and the gentleman whose name I can’t remember was super helpful! He also told me 2 hour wait but it actually was a little under that. I have no complaints great people great service! Thank you all for your professionalism. More

My car was burning oil so I was advised to do and “engine soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as befor soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as before the engine soak. I’m the original owner and I know Hyundai was replacing engines with this type of issue. But they simply told me sorry there’s nothing they can do for me. I was very pleased with Hyundai prior to this and was going to purchase my next car with them, but after this I’ll never do business with Hyundai again. More

This was very helpful, and professional. The Service Manager kept me updated on the repair process. Great job! The Service Manager kept me updated on the repair process. Great job! More

The service department has a terrific, friendly staff who answered all my questions in a timely manner. answered all my questions in a timely manner. More