Family Hyundai - Service Center

Very good service with friendly, helpful staff. Reps kept me abreast of work progress. I was very pleased with the work done. Reps kept me abreast of work progress. I was very pleased with the work done. More

Great service, just too long to wait for an appointment. Two months lead time to check on check engine light. Two months lead time to check on check engine light. More

Crystal was a pleasure to work with. My service was quick and efficient. I will definitely be back. My service was quick and efficient. I will definitely be back. More

I enjoyed my salesman, but not the finance area. I got one price from the salesman, and we agreed. Finance then added a few extra thousand dollars on the car. He disguised it by adding on things I got one price from the salesman, and we agreed. Finance then added a few extra thousand dollars on the car. He disguised it by adding on things that I didn’t ask for (ceramic coating/tire protection) and when he removed them he raised the price of the car. More

Terrible customer service, frequently lying about the estimated duration of repairs and place in line estimated duration of repairs and place in line More

No communication. Took 8 hours to do an oil change. If I would have known I would gave rescheduled Took 8 hours to do an oil change. If I would have known I would gave rescheduled More

I called every week for three weeks, after receiving the maintenances brochure, and never received a call back. Service was fine once I was able to get in, well past my 5,000 mile mark. maintenances brochure, and never received a call back. Service was fine once I was able to get in, well past my 5,000 mile mark. More

I had made an appointment with Tom for a check engine light issue. He was able to get a mechanic for me pretty quick given the busy day and had me ready to go in an hour and a half. The service was exc light issue. He was able to get a mechanic for me pretty quick given the busy day and had me ready to go in an hour and a half. The service was excellent, my car is running way better now! More

Great place to purchase a vehicle. Staff are professional especially in service. My experience has always been good. Staff are professional especially in service. My experience has always been good. More

Tom was absolutely amazing. I had a recall on my Hyundai and called around to a couple dealerships all of them told me I needed to make an appointment which was typically a cou I had a recall on my Hyundai and called around to a couple dealerships all of them told me I needed to make an appointment which was typically a couple weeks out. When I call Family Hyundai and spoke to Tom, he welcomed me to come in same day and he would make sure it got done in a timely manner. I was able to pick up my car within 24 hours. He made the whole process very easy because he communicated with me throughout. Because of Tom, I will definitely be back and recommend friends and family as well. More