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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews
Call Service Center (708) 444-7100

5,819 Reviews of Family Hyundai - Service Center

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December 20, 2022

Kristi was extremely helpful and other staff were very knowledgeable about the car and additional add-ons. They continued to keep me informed of any changes with the car. More

by JENNIFERRLWALSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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Dec 21, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristi met your expectations. Thank you again for choosing Family Hyundai, Jennifer, we look forward to having you as one of our valued customers for many more years to come!

December 20, 2022

Service from Tom was great and my car was fixed in 1 day which was fantastic. More

by Ashley Doss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 21, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ashely, and don't hesitate to let us know if we can be of further assistance.

December 19, 2022

The people and the service throughout the years have been stellar. Thank you for everything. More

by rmoreno7815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Dec 20, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2022

Colin was amazing and service was fast & time managed. It was very busy but I was out in 1-1/2hrs. More

by mshigg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

December 19, 2022

I always receive the best quick and easy service when I come here. Everyone is always polite More

by VERECIACOUSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Dec 20, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2022

Satisfied with repair of recall and oil change. Time was moderate (2 hours). Upset over fax that light on dashboard regarding tire pressure on. Called back to service dept. All tires have correct a More

by MWALKER7148
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We truly appreciate your business and will share your comments with the team to improve future service.

December 19, 2022

Service ended ok. When I called for an appointment I was told no appointment was necessary just come on between 7 and 10, but at the dealer I was told I needed an appo More

by debbieneumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and will share your comments with the team. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 18, 2022

The service in which I came in for seem to go smoothly but could of explain the overall service a little better More

by STEVENKLINCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Klinckman
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Dec 18, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback!

December 18, 2022

My sales person Maurice is a people person. had Great service , knowledgeable, patience, friendly funny More

by KATHY_RHEA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Garreffa
Report | Print
Dec 19, 2022 -

Family Hyundai responded

We are very happy Mauricee provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2022

As always Tom Salin and team delivered excellent quality service and displayed professionalism in everything that was done. More

by DALP15706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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