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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,605 Reviews
Call Service Center (708) 444-7100

5,605 Reviews of Family Hyundai - Service Center

Sort by
October 27, 2022

Colin was excellent and very nice to work with. The service was done and they did test before we picked up car. Colin made sure to communicate with me! More

by CAHAVELKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 27, 2022

Need more comfortable chairs in waiting area and more loaner vehicles for customers when longer periods of time needed for work to be completed. More

by KARENJARZYNA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Karen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2022

Excellent customer service the majority of the time and the warm welcoming atmosphere. Great work. More

by Lovell Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Oct 25, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 25, 2022

Crystal was absolutely amazing I will only work with her when i come into service. More

by CD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRYSTAL DURAN
Report | Print
Oct 26, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Crystal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2022

Very good Customer Service in Person, HAPPY with the Service Provided for My Car.Phone Calls were not answered, voice mail full besides that everything was good More

by arlett.cowley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2022

The service department was great to work with. They had to order a part for me, and once it arrived I dropped my car and they had the repair done that morning. Would recommend. More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Report | Print
Oct 25, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 24, 2022

I’m always kept up to date on the status of the work on my car including how much time remains until the work is finished. More

by LARRY.WRIGHT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Larry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2022

I really appreciate Rickey Gushi. Very pleasant person, he always shows concern for his customers. And a thank you to Tom Salin for servicing my car. More

by MICKEYMAC48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Oct 25, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2022

Always good service and good people to deal with. My two vehicles are taken care of. More

by Garyyaccino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Oct 23, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2022

Very good service with friendly, helpful staff. Reps kept me abreast of work progress. I was very pleased with the work done. More

by cwett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Report | Print
Oct 23, 2022 -

Family Hyundai responded

We are very happy to have provided you with a positive experience. Thank you for taking the time to leave us a five-star rating. We sincerely value your business and look forward to your next visit.

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