Family Hyundai - Service Center

Thank you Al for overseeing my appointment and making sure all was smooth and I that was highly satisfied with Family Hyundai .. thank you Shannon for coordinating all of this also. Great job Family Hy sure all was smooth and I that was highly satisfied with Family Hyundai .. thank you Shannon for coordinating all of this also. Great job Family Hyundai. More

Service was great. I love the txt updates and the report that recommended what should be done to car. Tom was my advisor. He communicated with me as he said he would. I love the txt updates and the report that recommended what should be done to car. Tom was my advisor. He communicated with me as he said he would. Making an appoitment is a horrible experience! The website sucks and i was not able to schedule an appt. I called service several times and the automated msg said something along the lines of not being able to answer my call and to leave a msg which i did. Never received a call back. I had to go to dealer to make appt. Thats ridiculous More

Nice people to do business with. Friendly staff that want to get you the best deal. Friendly staff that want to get you the best deal. More

I just love the service I get when I come in. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. More

Colin is extremely professional and incredibly helpful. He always goes the extra mile to ensure each customer receives top notch care. He always goes the extra mile to ensure each customer receives top notch care. More

Had to wait too long for an appointment I don’t need my car to have any issues because of a lack of people in your shop car to have any issues because of a lack of people in your shop More

I came on Saturday Dec 17th for an oil change. I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don’t know if they did my oil change. This whole experience has given me trust issues, and that’s not a good feeling to have at all especially when your car care is in the hands of someone else. I came with no lights on my dashboard I left with the airbag light on. I had to wait til Monday to call in to talk to service manager Eric to inform him of my experience and the light that should of never been on just by going an oil change. He had an disposition as if he could careless ask when I could come in for them to take a look. I work Monday through Friday, this was an very inconvenience I told him Thursday Dec 22nd is my late day, I could come in before work. I get there’s never no one ever to greet you and this is not the first time, every time I come have to stand and look and wait for someone to acknowledge me. Never did Eric come out to address me, no one apologized for their tech doing an half job on my car for the inconvenience nothing. I have to be at work at 11am cst I stressed that got there a 5 mins after 9 am cst did not leave until 30 mins before I have to be at work, I don’t work in Tinley Park no where near it and I want corporate number I do not care for the lack of professionalism. I don’t say much but this time was just unacceptable! More

Very helpful and communicative with me; I had an emergency repair that needed to be done ASAP and Shannon and Crystal got me taken care of and the service team were able to quickly identify the prob emergency repair that needed to be done ASAP and Shannon and Crystal got me taken care of and the service team were able to quickly identify the problem and get it resolved! More

Service rep was very helpful and friendly. I will continue to service my car there I will continue to service my car there More

They are extraordinary and very professional with the customer care in mind and top priority. customer care in mind and top priority. More