Family Hyundai - Service Center

My car was in the shop for almost 3 months needing a New engine and starter under warranty. They did not offer me a courtesy car and I was without a vehicle for almost 3 months!! I was Also told it would o engine and starter under warranty. They did not offer me a courtesy car and I was without a vehicle for almost 3 months!! I was Also told it would only take a couple weeks and it was a couple months for my vehicle to be fixed. I also received no updates or calls from them and it was impossible to get a hold of the service department for updates. After I finally received my vehicle back, the next day my check engine light turned on again and I still have been unable to reach them again to schedule an appointment. I have Left several voicemails with no calls back. I will never voluntarily go to this Hyundai again, unless absolutely necessary. My check engine light is still on and still need to get it looked at but can’t seem to get a phone call back and no one answers the phone. More

I already sent the review. This is the third notification that I did not but I did I gave them very high ratings that was very pleased and happy with what. They did. This is the third notification that I did not but I did I gave them very high ratings that was very pleased and happy with what. They did. More

The service center needs to get it together. We live 45 minutes away and have brought our car in 2x and each time, the part isn't correct. This time wrong button, my husband's car was purchased We live 45 minutes away and have brought our car in 2x and each time, the part isn't correct. This time wrong button, my husband's car was purchased with scratches on it and no one set up him going to the body shop. It took 3 hours for them to use a paint pen, then call me and when I asked if the oil change was done they forgot that so that was another 3 hours. More

The transaction was very smooth there’s never a problem I always waited for service. always waited for service. More

Tom Salin in service was nothing but great Very helpful answered all my questions Area was very clean answered all my questions Area was very clean More

Very friendly and gets the job done in a fast and polite manner. Never a problem with them and Tom in service is the best you can get manner. Never a problem with them and Tom in service is the best you can get More

Fast Service and the guys that were helping me were very nice done in a couple hours nice done in a couple hours More

Great service from here but I always have an appointment! In and out one hour. In and out one hour. More

Have always been very pleased with service at Family Hyundai. Colin has always been very helpful and very friendly. Hyundai. Colin has always been very helpful and very friendly. More

It takes along time to get an appointment but when you do, everyone is friendly and efficient. do, everyone is friendly and efficient. More