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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,818 Reviews

5,818 Reviews of Family Hyundai - Service Center

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January 25, 2023

Service writers need more help. Otherwise service was very good. Will not let them was my vehicle again. It left big black streakes on my hood. More

by VER53
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 24, 2023

Family friendly dealership. Good sales people, good service people We purchased our last five cars here. I expect to purchase my next car here too. More

by mrack178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 25, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 24, 2023

Friendly and fast above and beyond cleanning the car and letting me know whe it was done More

by donnieschmidt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Donnie, please let us know.

January 23, 2023

Dealer has been great been going there since 2002. Have had excellent service, sales staff and all employees! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Jan 24, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

Jan 24, 2023 -

Rjoneserin responded

Family Hyundai had been a great Dealership! I have going there since I moved in around June 2002. Always have my car serviced there, purchase four vehicles there and will continue. Great service professional staff and great people to work with. Ray J

January 23, 2023

Dealership was clean, service on my vehicle was quick and well done, and customer service was excellent More

by MIRANDATACCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Taccola
Jan 24, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Miranda, and don't hesitate to let us know if we can be of further assistance.

January 22, 2023

Family Hyundai was able to squeeze me in for an oil change without an appointment. They also performed a software update per a recall issued. They also rotated the tires, balanced thetires, and put air More

by RR1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 22, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 22, 2023

It took a little time but it’s done and I’m happy it’s working well. More

by SDOWNEY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 23, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 22, 2023

Very understanding and nice. Always give me great service! Crystal is really nice, and took really great care of me and what I needed! Thanks so much! More

by Ginia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 23, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2023

I came in for a tire service and it was half done, very poor service. I dropped my vehicle off around 1:00 pm because I had one flat tire and low tire pressure in another, so I came back in 4 hours because More

by TAYLORNEWSOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal
Jan 26, 2023 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, Taylor, and hopefully, we can get to the bottom of this.

January 22, 2023

Professional, courteous, and quickly took care of my auto/engine issues. Crystal explained what was done. The level of care was good to have. I strongly recommend this service team and Crystal’s efforts More

by jmsanchez7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal in service
Jan 23, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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