Family Hyundai - Service Center

The Person was very friendly, patient, and knowledgeable. In addition, he helped disable the auto trunk from opening. This was my second time there and very satisfied with the service. In addition, he helped disable the auto trunk from opening. This was my second time there and very satisfied with the service. More

Problem solved. Took entire head liner out to make adjustments to the moon roof tracks. No more rattling noises. Took entire head liner out to make adjustments to the moon roof tracks. No more rattling noises. More

This dealership has one of the best service departments on the southside. Although they are extremely busy every time I visit, they find a way to get my service done and do it with a smile. Everyone that w on the southside. Although they are extremely busy every time I visit, they find a way to get my service done and do it with a smile. Everyone that works there is super nice and goes the extra mile to ensure you leave with a smile. I can't thank the staff and management enough for the last 3 years of exceptional service. A special thanks to Michael K the service manager for always looking out for the customers vehicles. This is my 3rd Hyundai , and I would only buy and service my Hyundai with Family. Thanks again for some awesome service !!!! More

I have never been so poorly taken care of at any establishment. From beginning to end, the disregard shown by Family Hyundai service employees was enough to make you screen. Matt Casey was cold, unc establishment. From beginning to end, the disregard shown by Family Hyundai service employees was enough to make you screen. Matt Casey was cold, uncaring, rude and unapologetic. I won’t give this place one more dollar of my funds. I’ll be reporting it to the Better Business Bureau to get money back that was stolen from me (I was charged for a rental by Family Hyundai even after I was told they don’t provide loaners. This was a lie I discovered later as I saw other customers able to get them). The charge from family Hyundai to my warranty caused me to be unable to get reimbursed for my actual rental. So I had to pay for my rental myself and family Hyundai lied and took my money. Disgusting More

Wonderful service completed by Family Hyaundi. Everyone is so helpful. Thank you for everything. Everyone is so nice. Everyone is so helpful. Thank you for everything. Everyone is so nice. More

Clean, working in a professional manner. Got the job done. No complaints. Satisfied customer. Will return Got the job done. No complaints. Satisfied customer. Will return More

Pleasant staff and prompt service. I drive quite a distance to Family for the service. I drive quite a distance to Family for the service. More

Great 👍🏽 Service this time around. Quicker time frame and shorter waiting period for an oil change Quicker time frame and shorter waiting period for an oil change More

My regular service provider was absent so I had a replacement and is performance and attitude was negative. It wasn’t a pleasurable experience replacement and is performance and attitude was negative. It wasn’t a pleasurable experience More

Everyone was very polite and explained what was wrong with my vehicle and what they were going to do to remedy the problem. Which they did. with my vehicle and what they were going to do to remedy the problem. Which they did. More