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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,604 Reviews
Call Service Center (708) 444-7100

5,604 Reviews of Family Hyundai - Service Center

Sort by
December 19, 2022

Colin was amazing and service was fast & time managed. It was very busy but I was out in 1-1/2hrs. More

by mshigg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

December 19, 2022

The people and the service throughout the years have been stellar. Thank you for everything. More

by rmoreno7815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Dec 20, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 18, 2022

It's good! The service is now a under review and the the first answer stand's it's good! More

by KENNETHROGERS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Dec 18, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Kenneth. We're glad to hear we delivered such a great experience!

December 18, 2022

The service in which I came in for seem to go smoothly but could of explain the overall service a little better More

by STEVENKLINCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Klinckman
Report | Print
Dec 18, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback!

December 18, 2022

My sales person Maurice is a people person. had Great service , knowledgeable, patience, friendly funny More

by KATHY_RHEA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Garreffa
Report | Print
Dec 19, 2022 -

Family Hyundai responded

We are very happy Mauricee provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2022

As always Tom Salin and team delivered excellent quality service and displayed professionalism in everything that was done. More

by DALP15706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2022

Terrible service…employees tells you one thing over the phone months prior to coming for service stating a loaner will be for you and when you get there no loaner and they make you wait for hours More

by CAVERY-LEWISS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 18, 2022

I have purchased 7 cars from family Hyundai they are in my opinion one of the best dealerships in the area More

by lynhop24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered so many great experiences!

December 18, 2022

They always treat me like family and they take excellent care of me and my car.😃 More

by duncanm65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 18, 2022

Friendly service and very professional. Makes taking your car in for service a pleasure. Thanx to all at Family. More

by BOOGERHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Report | Print
Dec 19, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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