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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,604 Reviews
Call Service Center (708) 444-7100

5,604 Reviews of Family Hyundai - Service Center

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December 31, 2022

Did a good job communicating with me while I waited for my new engine. Recommend work that should be done while engine was out. More

by ERSCHEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jan 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Good service and on time and friendly good location and close to home. User friendly More

by Nifiov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Jan 01, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 31, 2022

No one answers the phone,Slow to communicate, mgmt very rude and threatening not willing to listen to customer More

by Mlajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Graham Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 31, 2022

Service side of the dealership is extremely busy on a daily basis. However, Hyundai personnel still make you feel at home and provide a great service. More

by PETRY620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your service feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

December 31, 2022

Very knowledgeable and Kind and always making sure that my Wife Vehicle get Service. Thank You Mr Tom from Service. More

by BTWINKLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jan 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2022

Good service. The wait was not long. I would use the again. Friendly staff and courtesy More

by CARLISSC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 01, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2022

Accommodating, professional, service guys are very knowledgeable. I was charged for filters that I thought were covered under my warranty. More

by Dbrhlydn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier did an awesome job on my Palisade
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Jan 01, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Javier and our team appreciate your business and hope to see you again soon!

December 31, 2022

The team was very helpful when I brought my car in for service. They answered all my questions. More

by TRPLH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. TJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2022

Always friendly & kind , super Awesome, thanks 4 all ur wonderful service!!! Happy New Year 2023 to all at Family Hyundai !!! More

by BEENEIQ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
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Jan 01, 2023 -

Family Hyundai responded

It's great to hear that Kristi and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 30, 2022

I will alway bring my car to family and Hyundai this is where I purchased it is well with my car serviced and I always get very good service when I bring my car here for recall or change tires battery plac More

by tracy_harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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